Service Technician - Milwaukee Tools

Techtronic Industries Canada Inc.; Saskatoon; On-site; CAD 42,000 - 62,000; Full time

Job summary

Techtronic Industries Canada Inc. in Saskatoon is seeking a Service Technician to repair Milwaukee portable power tools in a Factory Service Center.

You will diagnose failures, identify solutions, and repair products following a standardized process in a fast-paced, team environment with on-the-job training and performance-based incentives. The role requires a high school diploma or equivalent, mechanical aptitude, repair experience, strong computer skills, and the ability to stay organized and

Qualifications

• High school diploma or equivalent.
• Must possess mechanical aptitude and repair experience.
• Strong computer skills and organization are required.

Responsibilities

• Deliver best-in-class service to our customers.
• Log and assess tools, and repair tools.
• Follow standardized repair process and meet productivity targets.
• Provide support to different departments and roles.

Skills

Mechanical aptitude

Repair experience

Computer skills

Team work

Time management

Education

High school diploma

Job description

At TTI, people come for the opportunity and stay for the culture! Service Technician - Milwaukee Tool Techtronic Industries Inc. | Milwaukee® Full-Time | 12 Month Contract | Saskatoon, SK (Canada)| E2 Job Description: About TTI Canada Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership. With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

This is a 12 month contract position Job Description Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product. Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance.

What You Will Do

• Deliver best-in-class service to our customers
• Logging in tools, assessing, and repairing tools
• Follow standardize repair process
• Prioritize in-branch repairs
• Conduct warranty assessments and instant tool replacements
• Meet productivity targets
• Provide support to different departments and roles. Continuously develop and maintain a strong product knowledge Other duties as required

What You Will Bring

• High school diploma or equivalent
• Must possess mechanical aptitude and demonstrate repair experience
• Strong computer skills
• Highly organized and strong communication skills
• Team-oriented and be capable of working independently
• Overtime can be expected during busy times
• Result focused, goal driven, and deliver results from an individual and team perspective

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

TTI is a world-class leader in design, manufacturing and marketing of Power Tools, Hand Tools, Outdoor Power Equipment, and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on Powerful Brands, Innovative Products, Operational Excellence and Exceptional People drives our culture. Through a clear and consistent strategy of acquiring and developing established brands, TTI has grown to become a clear market leader in power tools, outdoor power equipment, hand tools and floor care appliances worldwide. TTI is proud of its own history, and proud, too, of the huge legacy of tradition and excellence that we have inherited from the brands that make up our Company today. TTI actively promotes a strong corporate culture of respect and ethical integrity. Our Values are our beliefs, principles and standards that do not change over time. Values are the resources we draw on when asked to make decisions. They form the groundwork for our ethical behavior. All that we do at TTI must be consistent with the values to which we subscribe.