Service Technician - Milwaukee Tool

Techtronic Industries Canada Inc.; Port Coquitlam; On-site; CAD 43,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with employer matching

Paid time off

Wellness program allowance

Employee discount

Job summary

Techtronic Industries Canada Inc. is seeking a Service Technician for Milwaukee Tool to repair portable power tools within a Factory Service Center environment in Coquitlam, BC. You will diagnose, troubleshoot, identify solutions, and repair Milwaukee brand tools following a standardized process.

The role emphasizes time management, teamwork, and high productivity, with on‑the‑job training and a competitive base salary plus performance incentives. Overtime may be required during busy periods.

Qualifications

• High school diploma or equivalent.
• Mechanical aptitude and repair experience required.
• Strong computer skills.
• Highly organized with good communication.
• Team-oriented with ability to work independently.

Responsibilities

• Deliver best-in-class service to our customers.
• Logging in tools, assessing, and repairing tools.
• Follow standardized repair process.
• Prioritize in-branch repairs.
• Conduct warranty assessments and instant tool replacements.
• Meet productivity targets.
• Provide support to different departments and roles.
• Continuously develop and maintain a strong product knowledge.
• Other duties as required.

Skills

Mechanical aptitude

Repair experience

Computer skills

Organized

Communication skills

Team-oriented

Education

High school diploma or equivalent

Job description

Job Description:

Service Technician - Milwaukee Tool
Techtronic Industries Inc. | Milwaukee®
Full-Time | Permanent | 3A Burbidge St #106, Coquitlam, BC V3K 7B2 | E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world‑class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast‑paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Job Description

Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product.

Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On‑job training is provided on more specialized products along with competitive wage and incentives tied to performance.

What You Will Do

• Deliver best‑in‑class service to our customers
• Logging in tools, assessing, and repairing tools
• Follow standardize repair process
• Prioritize in‑branch repairs
• Conduct warranty assessments and instant tool replacements
• Meet productivity targets
• Provide support to different departments and roles.
• Continuously develop and maintain a strong product knowledge
• Other duties as required

What You Will Bring

• High school diploma or equivalent
• Must possess mechanical aptitude and demonstrate repair experience
• Strong computer skills
• Highly organized and strong communication skills
• Team-oriented and be capable of working independently
• Overtime can be expected during busy times
• Result focused, goal driven, and deliver results from an individual and team perspective

What You Will Benefit From

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive base salary of $51,000 per year, plus eligibility for a 10% annual bonus.
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.