Service Technician - 3 month contract

Techtronic Industries Canada Inc.; Edmonton; On-site; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Full-time contract

Mon-Fri schedule

Career development

Job summary

Techtronic Industries Canada Inc. is seeking a Service Technician for Milwaukee Tool at our Edmonton Factory Service Center.

The role involves repairing portable power tools, diagnosing failures, and following a standardized repair process in a fast-paced team environment. This 3-month contract offers on-site hours, Monday–Friday 8:00 AM–4:30 PM, and opportunities to gain hands-on experience with leading brands.

Qualifications

• High school diploma or equivalent required.
• Mechanical aptitude and repair experience beneficial.
• Strong computer skills and ability to learn repair processes.

Responsibilities

• Deliver best-in-class service to customers.
• Log tools in, assess and repair tools.
• Follow standardized repair process and prioritize in-branch repairs.
• Conduct warranty assessments and replacements as needed.
• Meet productivity targets and support cross-department needs.

Skills

Mechanical aptitude

Computer skills

Organizational skills

Communication skills

Teamwork

Time management

Education

High school diploma or equivalent

Job description

At TTI, people come for the opportunity and stay for the culture! Job Description: Service Technician - Milwaukee Tool - 3 Month Contract Techtronic Industries Inc. | Milwaukee® Full-Time | Permanent | Location: 15325 112 Ave NW, Edmonton, AB T5M 2N9 | E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership. With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Job Description

Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product. Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance.

What You Will Do

• Deliver best-in-class service to our customers
• Logging in tools, assessing, and repairing tools
• Follow standardize repair process
• Prioritize in-branch repairs
• Conduct warranty assessments and instant tool replacements
• Meet productivity targets
• Provide support to different departments and roles.
• Continuously develop and maintain a strong product knowledge
• Other duties as required

What You Will Bring

• High school diploma or equivalent
• Must possess mechanical aptitude and demonstrate repair experience
• Strong computer skills
• Highly organized and strong communication skills
• Team-oriented and be capable of working independently
• Overtime can be expected during busy times
• Result focused, goal driven, and deliver results from an individual and team perspective

What You Will Benefit From

• Monday–Friday work schedule (8:00 AM–4:30 PM)
• Competitive Base Salary
• Full-Time Contract Opportunity
• Consistent Monday–Friday Schedule
• Opportunity to gain valuable experience with TTI
• Collaborative and fast-paced work environment
• Opportunity to work with industry-leading brands
• Professional development and hands-on experience

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

TTI is a world-class leader in design, manufacturing and marketing of Power Tools, Hand Tools, Outdoor Power Equipment, and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on Powerful Brands, Innovative Products, Operational Excellence and Exceptional People drives our culture. Through a clear and consistent strategy of acquiring and developing established brands, TTI has grown to become a clear market leader in power tools, outdoor power equipment, hand tools and floor care appliances worldwide. TTI is proud of its own history, and proud, too, of the huge legacy of tradition and excellence that we have inherited from the brands that make up our Company today. TTI actively promotes a strong corporate culture of respect and ethical integrity. Our Values are our beliefs, principles and standards that do not change over time. Values are the resources we draw on when asked to make decisions. They form the groundwork for our ethical behavior. All that we do at TTI must be consistent with the values to which we subscribe.