Repair Technician 2

Techtronic Industries Canada Inc.; Georgina; On-site; CAD 34,000 - 39,000; Full time

Benefits offered by this job

Health and dental coverage

Competitive hourly rate

Savings plan matching up to 6%

Wellness credits

Paid time off

Virtual healthcare

Employee discounts

Education reimbursement

Job summary

Techtronic Industries Canada Inc. in Georgina, ON is seeking a Repair Technician 2 to perform repair and service work on Milwaukee tools following prescribed procedures.

The role uses a variety of hand and small power tools to disassemble and repair customer tools, review service bulletins, and document technician notes. The position requires high school completion, mechanical and diagnostic skills, attention to detail, and fluency in English.

Qualifications

• High school diploma required.
• Mechanical and diagnostic skills required.
• High attention to detail required.
• Basic computer and writing skills; experience in repair/reconditioning is a plus.
• Fluency in English with strong communication skills.

Responsibilities

• Work safely and intentionally during all aspects of job including proper PPE and situational awareness.
• Read and comprehend repair order information and parts schematics.
• Complete the information on the repair order form including the utilization of technician notes.
• Perform necessary repairs that might include disassembly of units, diagnosis of operating difficulty, location and replacement of worn or defective parts within the allotted time in accordance with work instructions.
• Make decisions surrounding the repair of the tool based on TSBs, work instructions, and playbooks.
• Keep records of parts used and provide data for billing and/or warranty information and utilize tech notes.
• Recognize and report operational irregularities and defective materials.
• Set up and perform electrical, mechanical, and functional tests to ensure tool repair and/or work performed is in accordance with prescribed quality standards.
• Work from parts sheets, specifications, and drawings.
• Under supervision make recommendations as to warranty liability and any unusual repair problems.
• Work is subject to in-process and final inspection.
• Responsible for quality of work, safety and housekeeping in assigned area.
• Be a Milwaukee Tool culture champion by handling tasks as assigned, including working on different processes and departments as needed.

Skills

Mechanical skills

Diagnostic skills

Attention to detail

Basic computer skills

English fluency

Education

High school diploma

Job description

Repair Technician 2 - Milwaukee Tool Techtronic Industries Inc. | Milwaukee® Full-Time | Permanent | Georgina, ON | E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership. With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

The Repair Technician 2 will perform repair and/or service work of Company products in accordance with prescribed procedures. The job requires using a variety of hand tools and small power tools to take apart and repair the customer tools. Each repair tech has a computer to review Tool Service Bulletins, pack out instructions for reconditioned tools and parts or tools collected for Quality Engineering.

What You Will Do

• Work safely and intentionally during all aspects of job including proper PPE and situational awareness.
• Read and comprehend repair order information and parts schematics.
• Complete the information on the repair order form including the utilization of technician notes.
• Perform necessary repairs that might include disassembly of units, diagnosis of operating difficulty, location and replacement of worn or defective parts within the allotted time in accordance with work instructions.
• Make decisions surrounding the repair of the tool based on TSB’s, work instructions, and playbooks.
• Keep records of parts used and provide data for billing and/or warranty information and utilize tech notes.
• Recognize and report operational irregularities and defective materials.
• Set up and perform electrical, mechanical, and functional tests to ensure tool repair and/or work performed is in accordance with prescribed quality standards.
• Work from parts sheets, specifications, and drawings.
• Under supervision make recommendations as to warranty liability and any unusual repair problems.
• Work is subject to in-process and final inspection.
• Responsible for quality of work, safety and housekeeping in assigned area.
• Be a Milwaukee Tool culture champion by handling tasks as assigned, including working on different processes and departments as needed.

What You Will Bring

• Requires an education equivalent to high school diploma
• Must have mechanical skills and diagnostic skills
• High attention to detail
• Basic computer and writing skills 3 months or more previous experience in Repair/Recondition meeting established goals for production, quality, and attendance.
• Fluency in English with strong communication skills, written and oral

What You Will Benefit From

• 100% employer-paid health and dental coverage - for you and your family
• Competitive hourly rate of $25.38/hr
• Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
• $500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
• Generous paid time off, including vacation, personal days, and volunteer time
• Access to virtual healthcare services - anytime, anywhere
• Exclusive employee perks - including brand discounts & preferred pricing with external vendors
• Education reimbursement program - supporting your continued learning and development

Visit our: Company Website, LinkedIn and Instagram today

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

TTI is a world-class leader in design, manufacturing and marketing of Power Tools, Hand Tools, Outdoor Power Equipment, and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on Powerful Brands, Innovative Products, Operational Excellence and Exceptional People drives our culture. Through a clear and consistent strategy of acquiring and developing established brands, TTI has grown to become a clear market leader in power tools, outdoor power equipment, hand tools and floor care appliances worldwide. TTI is proud of its own history, and proud, too, of the huge legacy of tradition and excellence that we have inherited from the brands that make up our Company today. TTI actively promotes a strong corporate culture of respect and ethical integrity. Our Values are our beliefs, principles and standards that do not change over time. Values are the resources we draw on when asked to make decisions. They form the groundwork for our ethical behavior. All that we do at TTI must be consistent with the values to which we subscribe.