Service Sales Account Manager

H-E Parts; Hamilton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the energy sector is seeking a Sales professional to drive customer relationships and sales growth in Ontario. The role involves managing key accounts, preparing sales plans, and collaborating with marketing teams. Ideal candidates will have a strong sales background, technical knowledge in electrical systems, and excellent communication skills. Comprehensive benefits are offered, including insurance, a pension plan, and a fitness program.

Benefits

Comprehensive group insurance

Pension plan with attractive employer contribution

Bonus program

24/7 employee and family assistance program

Fitness and wellness program

Work from home policy

Qualifications

• More than 3 years of experience in Sales.
• Knowledge of Transformers and Substation equipment an asset.

Responsibilities

• Manage and expand service at key accounts within Ontario.
• Prepare customer & regional market sales plans.
• Monitor customer and market trends for effective sales approach.

Skills

Sales

Communication

Customer Relationship Management

Education

Engineering/Bachelor Degree/Technologist Diploma

Tools

Salesforce

Job description

Location:

Stoney Creek, Ontario, Canada

Job ID:

R0092396

Date Posted:

2025-05-09

Company Name:

HITACHI ENERGY CANADA INC.

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule:

Full time

Remote:

No

Job Description:

The Opportunity

Hitachi energy is a global leader in technology, and the largest supplier of transformers in the world. We are pioneering the digitalization of transformers, while working on the frontier of renewable energy and ultra-high voltage AC & DC applications.

You will be responsible for the sale of cutting-edge Hitachi Energy products/systems/solutions associated with our Engineering & Service Portfolio in Canada . Reporting to the Service Sales Manager, you will use your passion and experience to drive and build long-standing customer relationships, identifying effective solutions for customer needs.

How you’ll make an impact

• Manage, penetrate, and expand service at key accounts within the Utility and Industrial sector in the province of Ontario.

• Establishing and maintaining strong customer relationships through excellent service and your knowledge of customer needs. Align the service portfolio to support our customers short- and long-term goals.

• Driving sales volume growth across the pillars of Hitachi Energy Engineering & Service portfolio.

• Preparing customer & regional market sales plans with the support of marketing and other stakeholder.

• Contributing to the identification and development of regional market opportunities in collaboration market managers.

• Monitoring customer and market trends to develop an effective sales & marketing approach in collaboration with the Marketing team.

• Responsible for the growth of an opportunity pipeline and maintain a target level of forecast accuracy (Using Salesforce)

• Review the Hitachi Energy Install base, analyze and propose a path forward to capitalize on asset intelligence.

• Gather and maintain market analysis on Hitachi Energy & competitor position in the local market; leveraging this information to help support decision making.

• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Engineering/Bachelor Degree/Technologist Diploma or proven outside sales experience

• More than 3 years of experience in Sales.

• Knowledge or understanding of Electrical Substation, Transmission, Distribution, Generation and the local market, an asset.

• Knowledge of Transformers, Breaker, Protection & Control and Substation equipment an asset .

• Proven ability to sell “Service” a strong attribute

• Ability to influence and challenge business stakeholders (Internal and external) to drive business growth.

• Demonstrate the ability to present and sell new technology solutions as a means of differentiating value. Bringing digital information solutions to the electrical market.

• Proven ability to develop and manage customer relationships.

• A collaborative, solutions-oriented approach and strong communication skills.

More about us

• Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service.

• Pension plan with attractive employer contribution.

• Bonus program.

• 24/7 employee and family assistance program.

• Fitness and wellness program.

• Work from home policy.

Only selected applicants will be contacted.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.