National Account Manager (Sales)

Drexel; London; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate National Account Manager to drive sales growth and manage key retail accounts across Canada and the USA. This fully remote position offers an exciting opportunity to work closely with a dynamic Retail Sales Team, utilizing your strong communication and sales skills to develop sustainable, profitable sales programs. You'll be responsible for building relationships with national retailers, ensuring effective account management, and contributing to the company's innovative culture. If you're ready to make a significant impact and thrive in a collaborative environment, this role is perfect for you.

Benefits

Base salary + Commission

Group benefits including life insurance

Dental benefits

Extended healthcare

Qualifications

• 5+ years of experience in account management with national retailers.
• Proficiency in MS Office Suite and excellent presentation skills.

Responsibilities

• Manage and grow sales at retail accounts, exceeding sales objectives.
• Develop proposals and maintain accountability for financial results.

Skills

Account Management

Sales Skills

Communication Skills

Negotiation Skills

Organizational Skills

Education

Degree in Business or related field

Tools

MS Office Suite

Job description

Drexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.

Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider, specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.

Our company operates on the Entrepreneurial Operating System (EOS), which guides our thinking, working, support, and communication as a collaborative team working towards common goals. Our culture is built on shared core values: Innovation, Accountability, Partnerships, Trustworthiness, and Excellence. We are dedicated to continuous evolution, pride and ownership in our roles, building strong relationships internally and externally, honoring commitments, and striving to do our best in all we undertake.

If you share our core values and are interested in what Drexel has to offer, we want to connect with you! Let us know how you can be part of our team and culture.

Additional information about Drexel can be found at Drexel.ca.

Job Description

About You:

We are seeking a passionate individual in the GTA or Ottawa/Montreal areas with strong communication and sales skills to manage and grow our customer accounts at Drexel!

Reporting to the Senior Vice President of Business Development, the National Account Manager will work closely with the Retail Sales Team. The successful candidate will manage national retail accounts in Canada and the USA, focusing on both inline and online sales.

Responsibilities:

1. Obtain, develop, and create sustainable, profitable sales programs.
2. Manage and grow sales at your retail accounts.
3. Meet and exceed sales and Adjusted Gross Profit objectives quarter over quarter, while increasing share and distribution.
4. Develop proposals with new and existing accounts, maintaining accountability for financial results.
5. Manage forecasting accurately and consistently (monthly and seasonal spikes).
6. Maintain comprehensive product knowledge across categories through continuous learning and research.
7. Work with Buyers and Category Management to gain market and customer insights by building stakeholder relationships.
8. Ensure key account coverage based on agreed frequency.
9. Develop a deep understanding of customer needs and specialty areas to satisfy account requirements.
10. Ensure clear and regular communication with internal teams across departments including marketing, sales, supply chain, and planning.
11. Actively pursue opportunities at each assigned account.
12. Build strong executive relationships with retailers to foster long-term growth.
13. Coordinate account and market reviews with KPIs, best practices, and key learnings.
14. Perform other duties as assigned.

Qualifications

What you need to be successful:

Preference given to candidates residing in GTA or Ottawa/Montreal, especially bilingual candidates.

• Core Values: Innovation, Accountability, Partnership, Trustworthiness, Excellence.
• Degree in Business or related field, or equivalent experience.
• 5+ years of experience in account management with national retailers.
• Recent sales or buying experience with major big box/ecommerce retailers or regional chains in Canada/USA.
• Proficiency in MS Office Suite.
• Ability to travel within Canada and the USA as needed.
• Excellent presentation, negotiation, and interpersonal skills.
• Strong organizational skills with attention to detail.

Additional Information

Job Location: Fully remote with occasional travel.

What Drexel offers you as a team member:

• Base salary + Commission + Financial accelerators
• Group benefits including life, AD&D, dental, prescription drugs, EAP, LTD, and extended healthcare

How to Apply:

Please send your resume in Word or PDF format. Only shortlisted candidates will be contacted.

Accommodations are available upon request during the recruitment process. You can request reasonable accommodations at any stage.