Service Project Coordinator

Olympic International; North Vancouver; Hybrid; CAD 70,000 - 74,000; Full time

Benefits offered by this job

Health, Vision, and Dental Care

Paid Time Off

Yearly Physical Health Benefit

Training & Development / mentoring

Wellness resources

Company Events

Business Casual Dress Code

RRSP Matching

Job summary

Olympic International is seeking a Service Project Coordinator to ensure successful execution of service projects. You will act as the central liaison among service delivery, field technicians, and the client, aligning resources, schedules, and budgets for on-site HVAC service work.

The role emphasizes coordination, communication, and attention to cost control, with focus on timely delivery and customer satisfaction. On-site work in the North Vancouver area is expected.

Qualifications

• Experience in commercial HVAC or building services preferred.
• Strong organizational and communication skills for coordinating multiple stakeholders.
• Understanding of budgets, purchasing, cost tracking and invoicing.
• Proficient in Microsoft Office, ERP systems, and project management tools.

Responsibilities

• Coordinate project schedules, labour requirements, site access, materials and parts.
• Collaborate with Dispatcher, Service Manager and Field Foremen to allocate resources.
• Monitor progress, identify delays, and communicate changes.
• Track budgets, labour hours and material costs; prepare invoicing reports.
• Maintain accurate project records and ensure timely closeout.

Skills

Organizational skills

Communication

Problem-solving

Budget management

Microsoft Office

Business Central

SharePoint

Adobe

ERP systems

XOI Vision

Education

Bachelor’s degree or college diploma in business administration, project management, engineering (or pursuing)

Tools

ERP/Field service management software

XOI Vision

Job description

# Careers Service Project Coordinator#### Description:| | | | || --- | --- | --- | --- || **Reports to:** | Service Manager | **Posting Date:** | September 28, 2026 || **Salary:** | $70,000 – $74,000 | **Work Location:** | On-site || **Job Type:** | Full-time | **Number of Open Positions:** | 1 || **Start Date:** | October 2026 | **Application Deadline:** | TBD || || --- || **About Us:** || Founded in 1963, Olympic International is Western Canada’s leading sales provider of HVAC equipment solutions. Headquartered in North Vancouver, we’ve grown from a manufacturer’s representative to the region’s foremost HVAC solutions provider, serving British Columbia and the Yukon. We specialize in meeting the HVAC equipment needs of building owners, mechanical contractors, engineering, procurement, and construction (EPC) firms. Whether it’s for industrial, commercial, or institutional applications, our extensive HVAC knowledge and technical expertise drive our commitment to excellence. Olympic Service, a division of Olympic International Sales, is rapidly growing, and we are seeking highly skilled and motivated individuals to join our Service team! We specialize in servicing and maintaining HVAC equipment, such as Daikin Comfort, Daikin Applied, Aermec, and various other products. We pride ourselves in being a top-tier HVAC solutions provider, promoting high-level customer service and industry-leading technological assistance. || || --- || **Role Overview:** || The Service Project Coordinator plays a vital role in ensuring the successful execution and delivery of service projects. Acting as the central liaison between service delivery team, field technicians, the service project coordinator helps drive progress, prevent delays, monitor project budgets, and maintain clear communication across all parties. Success in this role requires aligning technicians, materials, schedules, subcontractors, and client expectations to ensure seamless project delivery. |#### Responsibilities:| || --- || *The following is a list of the essential duties and responsibilities of this role. The tasks and time spent performing each task may vary as business needs require. Olympic International maintains the right to modify job duties and responsibilities at its discretion. The range of specific responsibilities will include but not be limited to the following:* || | | | --- | | **Project Planning & Scheduling:** * Coordinate project schedules, labour requirements, site access, materials and replacement parts. * Collaborate with the Dispatcher, Service Manager, and Field Foremen to allocate resources. * Monitor project progress, identify potential delays, and communicate schedule changes. * Meet with stakeholders to review details ensuring alignment on project plan. **Procurement & Logistics:** * Coordinate the purchasing and delivery of materials, and replacement parts. * Arrange subcontractors, equipment rentals, cranes, and other project requirements. * Track outstanding orders and ensure materials are available before scheduled work. **Financial Tracking** * Monitor project budgets, labour hours, material costs, and subcontractor expenses. * Identify cost overruns and potential change orders for management review. * Ensure project costs are accurately recorded and prepared for invoicing. * Review project costing and generate report to share with Service Manager. **Customer Communication** * Act as the primary coordination contact for assigned service projects. * Provide customers with project updates and coordinate scheduling requirements. * Collaborate and assist with making pre-approved field level decisions with Technicians/Foreman. * Escalate customer concerns and changes in project scope to the Service Manager. **Project Documentation & Closeout** * Maintain accurate project records within company management systems. * Review and revise project plan if required, document any changes in scope * Ensure service reports are completed. * Coordinate project closeout and ensure timely submission for final invoicing. * Fulfilling additional responsibilities as assigned. | |#### Skills and Competencies:| || --- || **Required** || | | | --- | | **Education, Licenses and/or Certification, Experience Required:** * Experience in commercial HVAC, mechanical contracting, or building services preferred. * Strong organizational, communication, and problem-solving skills. * Understanding of project budgets, purchasing, cost tracking, and invoicing. * Proficiency in Microsoft Office, Business Central, SharePoint, Adobe, and experience with ERP or field service management software. Experience with XOI Vision is an advantage. * Ability to manage multiple projects and work collaboratively with office and field personnel. * Strong organizational, communication, and time management skills, with the ability to manage multiple projects simultaneously, focusing on budget management, productivity, and meeting deadlines. * Proven ability to prioritize tasks and perform effectively in a fast-paced, high-pressure environment. | |#### Educational Requirements:| || --- || **Education, Licenses and/or Certification, Experience Required** || * Bachelor’s degree or college diploma in business administration, project management, engineering or working towards these qualifications. * Minimum 1–4 years of recent experience in project coordination, administration, or operations. |#### What the right candidate(s) can expect from us:| || --- || At Olympic International, we prioritize your professional development, collaboration, and provide recognition for your contributions, creating a rewarding and energizing workplace. Your success is our success, and we look forward to supporting your career journey. || **Benefits:** * Health, Vision, and Dental Care * Paid Time Off * Yearly Physical Health Benefit * Training & Development, and Mentoring/Coaching * Wellness resources (such as standing desks, on-site kitchen) * Company Events (such as BBQ, End of the Year Party etc.) * Business Casual Dress Code * RRSP Matching || || --- || **How to Apply:** || Olympic International invites interested candidates to submit their RESUME to: **[e-mail]**. |