Service Porter

Budds` Group; Kitchener; Hybrid; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Inclusive environment

Team-oriented atmosphere

Company benefits

Employee discounts

Company events

Job summary

Kieswetter Mazda in Kitchener is seeking a Service Porter to help move and park vehicles, keep the service area clean, greet customers, and support the service team.

This entry-level position requires a high school diploma, the ability to drive manual and automatic transmissions, and strong attention to detail. We offer an inclusive, team-oriented environment with career growth opportunities and employee discounts.

Qualifications

• High school diploma or equivalent.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong customer service and communication skills.
• Physical ability to perform heavy lifting up to 50 lbs.
• Ability to drive both manual and automatic transmission vehicles.

Responsibilities

• Move and park vehicles safely on the dealership lot and service area.
• Maintain cleanliness of the service drive, parking lot, car wash, and waiting areas.
• Retrieve and deliver customer vehicles as requested by service advisors or technicians.
• Perform vehicle inspections before and after service.
• Wash and detail customer vehicles as needed.
• Ensure vehicles are locked and secured when not in use.
• Greet customers in the service drive and provide courteous service.
• Assist with shuttle service for customers, if applicable.
• Perform other duties as assigned by the Service Manager/Fixed Operations Manager.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Physical stamina

Education

High school diploma or equivalent

Job description

Kieswetter Mazda is looking for a Porter!

About us: Kieswetter Mazda has been a fixture of the Kitchener and Cambridge community for over 45 years as the Largest Mazda Dealer in Southwestern Ontario

The Service Porter is responsible for moving and parking vehicles, maintaining the cleanliness of the service area, greeting customers, and assisting with various tasks to support the service department. This role is vital in ensuring smooth operations and a positive customer experience at Kieswetter Mazda.

Job Duties:

• Move and park vehicles in a safe and efficient manner within the dealership lot and service area.
• Maintain the cleanliness and organization of the service drive, parking lot, car wash, and customer waiting areas.
• Assist in retrieving and delivering customer vehicles as requested by service advisors or technicians.
• Perform vehicle inspections to check for any damage or issues before and after service.
• Assist with washing and detailing customer vehicles as needed.
• Ensure that all vehicles are locked and secured when not in use.
• Greeting customers promptly in the service drive.
• Provide courteous and professional service to customers and address their needs promptly.
• Assist with shuttle service for customers, if applicable.
• Perform other duties as assigned by the Service Manager/Fixed Operations Manager.

Successful Candidates Possess:

• High school diploma or equivalent.
• Ability to drive both manual and automatic transmission vehicles.
• Previous experience in a similar role is preferred but not required.
• Strong attention to detail and ability to perform tasks accurately and efficiently.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Physical ability to perform manual labour, including lifting heavy objects (up to 50 lbs), as well as standing, walking, and bending for extended periods.

Why Work for Kieswetter:

• Inclusive and diverse environment.
• Collaborative and team-oriented atmosphere.
• Supportive work environment.
• Exciting company events.
• Employee purchase plans and company discounts.
• Our values and missions.
• Company benefits.

Kieswetter Mazda is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process, please let us know.