Service Invoicing Specialist - Fire & Life Safety

FLS Transportation Service Limited; Calgary; On-site; CAD 42,000 - 60,000; Full time

Job summary

Classic Fire + Life Safety in Calgary is seeking a detail-oriented Customer Service Administrator to support the Service Operations back-end. You will own the invoicing process for completed service work, coordinate with Service Coordinators, Sales, and accounting, and ensure accurate, timely billings.

We value teamwork, reliability, and strong attention to documentation and system workflows. The role includes front desk backup and maintaining service records to support smooth operations and

Qualifications

• Minimum 3 years’ experience in administrative support position.
• Strong attention to details and record keeping focus to ensure quality of invoice submission.
• Understanding and ability to work with enterprise-wide systems and applications.
• Good interpersonal skills with staff and customers, and a willingness to work as a team.
• Efficient and comfortable with technology and software applications.

Responsibilities

• Own the Service Invoicing function from invoice creation to submission.
• Review completed jobs and ensure accuracy with Service Coordinators as needed.
• Generate invoices with correct billing notes, PO numbers, and dates.
• Send invoices in proper format and through appropriate channels.
• Own Invoicing Portal entries and ensure invoices are uploaded for payment.
• Be first point of contact for rejected or disputed invoices and escalate as required.
• Assist with parts inventory control management.
• Provide back-up support to Reception/front desk and phone coverage.

Skills

Administrative support

Attention to detail

Teamwork

Communication skills

Tools

ERP systems

Job description

Classic Fire + Life Safety in Calgary is seeking a detail-oriented Customer Service Administrator to support the Service Operations back-end. You will own the invoicing process for completed service work, coordinate with Service Coordinators, Sales, and accounting, and ensure accurate, timely billings.

We value teamwork, reliability, and strong attention to documentation and system workflows. The role includes front desk backup and maintaining service records to support smooth operations and