SERVICE COORDINATOR

Troy Life & Fire Safety Ltd.; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

Troy Life & Fire Safety Ltd. in Calgary, Alberta, is seeking a Service Coordinator/Scheduler to support the day-to-day operations of the branch.

You will coordinate inspections, repairs and renovations while ensuring accurate and efficient schedules for field staff. The role requires a 2-year diploma in business/office administration or equivalent, strong Microsoft Office skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Coordination/Scheduling experience an asset
• 2 year diploma in business/office administration or equivalent work experience preferred

Responsibilities

• Coordinate inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff will be the main focus.
• Processing and tracking work orders and associated invoices
• Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
• Responsible for keeping branch records for expenses and updating them accordingly
• Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
• Strive to maintain the highest level of customer satisfaction
• Process all documents with accuracy and efficiency

Skills

Microsoft Office proficiency

Coordination/Scheduling

Strong organizational skills

Education

2 year diploma in business/office administration or equivalent

Tools

Microsoft Office Suite

Job description

Location: Calgary, AlbertaType: In the OfficeTroy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 and 2026 winner of the Canada's Best Managed program!

Service Coordinator/Scheduler to join their team! The successful candidate will assist with all administrative tasks associated with the day-to-day operation of the branch.

Nature & Scope

• Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff will be the main focus.
• Processing and tracking work orders and associated invoices
• Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
• Responsible for keeping branch records for expenses and updating them accordingly
• Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
• Strive to maintain the highest level of customer satisfaction
• Process all documents with accuracy and efficiency

Qualifications

• Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Coordination/Scheduling experience an asset
• 2 year diploma in business/office administration or equivalent work experience preferred
• 3-5 years of experience preferred

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.**