Service Coordinator - Roofing

Empire Roofing; Georgetown; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Career growth opportunities

Job summary

Empire Roofing Corporation seeks an Experienced Service Coordinator to join our Georgetown team. You will organize service crews, schedules, materials, and communications to ensure efficient project delivery.

We value proactive problem solving, strong organization, and customer focus. The role offers growth opportunities in a collaborative, fast-paced environment in Georgetown, Ontario.

Qualifications

• 3+ years of experience in service coordination, dispatch, operations, or project coordination.
• Experience in roofing, construction, HVAC, plumbing, transportation, or a similar industry is an asset.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong computer and administrative skills.
• Valid driver's license and willingness to visit job sites when required.

Responsibilities

• Schedule and dispatch service crews and coordinate multiple projects.
• Communicate with customers, field crews, suppliers, and internal teams.
• Create and track purchase orders and material requirements.
• Monitor project progress, schedules, and service quality.
• Maintain accurate work orders, records, and reports.
• Resolve scheduling and service issues efficiently.
• Support Service Managers and team members.

Skills

Service coordination

Communication

Problem-solving

Organizational skills

Driver's license

MS Office

Tools

MS Office

Job description

Empire Roofing Corporation is looking for an Experienced Service Coordinator to join our growing team in Georgetown.

We are seeking an organized, proactive, and customer-focused professional to coordinate service crews, schedules, materials, purchase orders, and customer communications in a fast-paced environment.

Key Responsibilities:

• Schedule and dispatch service crews and coordinate multiple projects
• Communicate with customers, field crews, suppliers, and internal teams
• Create and track purchase orders and material requirements
• Monitor project progress, schedules, and service quality
• Maintain accurate work orders, records, and reports
• Resolve scheduling and service issues efficiently
• Support Service Managers and team members

Qualifications:

• 3+ years of experience in service coordination, dispatch, operations, or project coordination
• Experience in roofing, construction, HVAC, plumbing, transportation, or a similar industry is an asset
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong computer and administrative skills
• Valid driver's license and willingness to visit job sites when required

What We Offer:

• Competitive compensation
• Health, dental, vision, and life insurance benefits
• Career growth and advancement opportunities
• A challenging and rewarding work environment

Empire Roofing Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected characteristic under applicable law.