Service Coordinator

Plan Group Inc.; Vaughan; On-site; CAD 50,000 - 55,000; Full time

Job summary

A leading construction firm is seeking a Service Coordinator to manage work order flow and support multi-project environments. The ideal candidate will have at least one year of experience in the electrical or mechanical field, alongside relevant educational credentials. This full-time role offers growth and development opportunities in a dynamic work setting.

Qualifications

• Minimum of one year electrical/mechanical related experience.
• Proficiency in Microsoft Office, MS Project, and Excel.
• Dispatch experience is an asset.

Responsibilities

• Manage work order flow and create accurate invoices.
• Support communication to develop and maintain customer satisfaction.
• Schedule Field Staff and coordinate equipment deliveries.

Skills

Communication

Organizational skills

Ability to manage multiple priorities

Education

Related post-secondary education

Tools

Microsoft Office

MS Project

Excel

Salesforce

Job description

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SERVICE COORDINATOR

Are you looking for a role that provides challenge, growth and development opportunities? Do you enjoy working on multiple projects, while supporting changing priorities in a fast-paced work environment? Take the leap and make your mark at Plan Group!

SERVICE COORDINATOR

Are you looking for a role that provides challenge, growth and development opportunities? Do you enjoy working on multiple projects, while supporting changing priorities in a fast-paced work environment? Take the leap and make your mark at Plan Group!

As a Service Coordinator, You Will

• Manage work order flow, including the creation, delegation and close out activities of work orders to create accurate invoices
• Support Account Executives, Sr. Management, and Field Staff to develop and actively maintain customer satisfaction through frequent communication
• Maintain and update document control logs and follow through on project management procedures: change orders, as-built drawings, close out documents
• Process incoming calls and redirect, forward and take messages as required
• Dispatch and Schedule Field Staff
• Coordinate equipment, material deliveries and sub trades as required
• Collaborate with other business units within the organization on projects
• Reconcile costs within a workorder management system
  
  

Our Ideal Candidate Has

• Minimum of one year electrical/mechanical related experience; trade experience is an asset.
• Related post-secondary education is an asset.
• Dispatch experience is an asset.
• Proficiency in Microsoft Office, MS Project and Excel; experience with Salesforce is an asset.
• Experience reviewing and understanding mechanical/electrical construction drawings is an asset.
• Strong communication and organizational skills.
• Proven ability to manage multiple simultaneous priorities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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