INSIDE SALES ADMINISTRATOR

Troy Life & Fire Safety Ltd.; Kelowna; On-site; CAD 42,000 - 62,000; Full time

Job summary

Troy Life & Fire Safety Ltd. is seeking an Inside Sales Administrator to support the Kelowna sales workload and administration from our office in Kelowna, BC. The role emphasizes clear communication, task prioritization, and strong support for ongoing company objectives.

Key duties include data management in the ERP system, invoicing, reporting, quotes, customer service, and material purchasing. The ideal candidate will thrive in a fast-paced environment and contribute to project coordination

Qualifications

• Post-secondary education in business administration or related field; or 2 years' working experience.
• Ability to multi-task and be a versatile team member.
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook).
• ERP systems experience is an asset.
• Knowledge of Fire Protection industry or NFPA codes is an asset.
• Inventory handling and purchasing experience would be considered an asset.

Responsibilities

• Complete data management processes; filing and uploading documentation into ERP system.
• Assisting with invoicing and billing.
• Assisting with reports and quotes including distribution and uploading.
• Customer service duties.
• Material ordering and receiving.
• Issue Purchase Orders.
• Schedule project construction workers, equipment and material.
• Project and Service Coordination in a mechanical environment.
• Other administrative tasks as required.

Skills

Multi-tasking

Team member

MS Office proficiency

NFPA knowledge

Fire protection industry knowledge

Inventory management

Education

Post-secondary education in business administration or related field; or 2 years' working experience

Tools

ERP systems

Job description

Location: Kelowna, British ColumbiaType: In the OfficeOur Kelowna team is looking for an enthusiastic Inside Sales Administrator who will support our Kelowna sales workload and administration. The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company. In this role you will also be responsible to perform a variety of administrative duties as required.

Nature & Scope

• Complete data management processes; filing and uploading documentation into ERP system
• Assisting with invoicing and billing
• Assisting with reports and quotes including distribution and uploading
• Customer service duties
• Material ordering and receiving
• Issue Purchase Orders
• Schedule project construction workers, equipment and material
• Project and Service Coordination in a mechanical environment
• Other administrative tasks as required

Qualifications

• Post-Secondary Education in Business Administration or related field; or 2 years' working experience
• Ability to multi-task and be a versatile team member
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• Experience in ERP Systems and advanced computer ability an asset
• Industry experience in Fire and Life Safety an asset
• Knowledge of Fire Protection industry or NFPA codes an asset
• Inventory handling and purchasing experience would be considered an asset

Why Work with Troy?

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy is a 2025 and 2026 winner of the Canada's Best Managed program !

Troy Life & Fire Safety Ltd.

offers an excellent compensation package including a company leased vehicle, a comprehensive benefits program and paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.