FIRE SERVICE SUPERVISOR

Troy Life & Fire Safety Ltd.; Victoria; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Company leased vehicle

Comprehensive benefits program

Paid sick time

Job summary

Troy Life & Fire Safety Ltd. is seeking a Fire Service Supervisor in Victoria, British Columbia. This role involves training and supporting fire technicians under the Fire Detection Manager's guidance.

The ideal candidate will have CFAA certification, a diploma in Electronics, and at least 5 years of relevant experience. Responsibilities include providing technical support, ensuring compliance with regulations, and assisting in sales activities.

Troy offers excellent compensation and benefits, including a company vehicle and a commitment to employee growth.

Qualifications

• 5 years experience as a Senior Fire Alarm Service Technician or equivalent.
• Must possess a valid driver's licence for company vehicle.
• Proficiency in computer use is essential.

Responsibilities

• Train team members on troubleshooting and repair.
• Provide technical support for system renovations.
• Ensure compliance with EHS requirements and standards.

Skills

Leadership abilities

Knowledge of fire alarm systems

Communication skills

Technical support and training

Education

CFAA certification

College Diploma in Electronics or equivalent

Job description

Location: Victoria, British Columbia Type: In the Office Our Victoria, BC branch is hiring a Fire Service Supervisor to our team! This position is accountable for training, assisting, and assessing the fire technicians as directed by the Fire Detection Manager.Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee‑owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry‑leading talent and an exciting plan for the future.Troy is a 2025 and 2026 winner of the Canada’s Best Managed program! The Fire Service Supervisor will be responsible for performing the following duties:

• Train team members on verifications, PMA, Troubleshooting and Repair on all types of systems and products
• Provide technical support and training for system renovations and other technical duties as required
• Support Technicians on call
• Assist with CFAA criteria for technician certification
• Assist fire technicians with company EHS requirements and keep current with all applicable legislated codes and standards
• Daily work direction and disciplinary supervision of technicians and assist with CFAA criteria for technician certification
• Assisting our local sales team in the sales of fire product and service (completing quotations or attending site visits to provide technical input)
• Ensuring Fire Alarm Service Representatives are trained on proper procedures involved in performing verifications, test and inspections, PMA's, miscellaneous service, renovations, warranty in compliance with Troy Standards
• Other related duties as assigned

Experience & Qualifications

• CFAA certification
• College Diploma in Electronics or equivalent related job experience
• 5 years experience as a Senior Fire Alarm Service Technician, Service Group Leader or equivalent
• Demonstrated leadership abilities/skills
• Must have working knowledge of a variety of fire alarm systems
• Experience with programming and verification on any type of fire alarm system would be an asset
• Must possess a valid driver's licence as the successful candidate will be provided with a company leased vehicle
• Proficiency with use of computers and excellent communication skills required
• Experience running large projects would be an asset
• Experience with quoting would be an asset

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both. Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process. Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.