Service Centre Supervisor - Night Shift

CHEP; Mississauga; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading logistics organization seeks a Supervisor to ensure superior customer satisfaction and effective leadership. This role involves mentoring plant staff, managing operational costs, and promoting safety in a dynamic work environment. The ideal candidate will have significant supervisory experience and a focus on continuous improvement in operations.

Qualifications

• 5-7 years of frontline supervisory experience in production, manufacturing, or logistics.
• Experience with formal safety programs is required.
• CHEP experience is an asset.

Responsibilities

• Provide hands-on leadership by mentoring and coaching employees.
• Drive continuous improvement initiatives to enhance efficiency.
• Ensure compliance with CHEP procedures and operational goals.

Skills

Leadership

Analytical Problem Solving

Data Literacy

Tools

Microsoft Office

SAP

Kronos / UKG CMMS

Job description

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable shareandreuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.

What does that mean for you Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your worklife balance and flexibility through our Hybrid Work Model .

Job Description

About the Role :

Support total operations to ensure superior customer satisfaction by achieving excellence in safety service quality and cost management.

Collaborate with broader leadership to provide effective leadership and development for plant staff including recruiting training and performance management to drive continuous improvement.

Key Responsibilities may include :

• Provide handson leadership by mentoring coaching and guiding employees addressing employee relations issues and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift promoting a proactive safety culture through training accident prevention and rehabilitation programs ensuring compliance with safety standards.
• Manage shift maintenance activities resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift implementing best practices to enhance efficiency quality and costeffectiveness across end to end operations.
• Monitor and manage the plants operational costs and yield working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions ensuring tasks are completed accurately and in line with company standards and operational goals.

Schedule Requirements :

• Require availability and flexibility to work on various shifts as needed to cover for absenteeism and support other supervisors with various initiatives.
• Night shift (Sunday to Thursday from 11 : 30pm to 7 : 30am)

Additional Responsibilities

• Direct plant operations within CHEP SHE safety guidelines for all internal external customers and contractors.
• Manage GRTW programs and Claims Management.

Desired Skills and Knowledge :

• Working knowledge of Six Sigma Lean Manufacturing or other continuous improvement programs are assets.
• Production planning experience relationship building analytical problems solving skills strong ability to multitask and work within a team environment.
• Experience with recruitment hiring discipline and termination processes.
• Computer proficiency Microsoft Office required SAP Kronos / UKG CMMS are assets.

Qualifications

Experience

• 57 years of frontline supervisory experience in production manufacturing logistics or customer service.
• Experience with formal safety programs required
• CHEP experience an asset.
• maintenance programs and knowledge of regulatory environment an asset

Languages :

• Required : English Desirable : French

Qualifications

Remote Type

Not Remote

Skills to succeed in the role

Adaptability Adaptability Change Management Coaching Computer Literacy CrossFunctional Work Data Analysis DataDriven Decision Making Data Literacy Delegation Digital Literacy Emotional Intelligence Feedback Inclusive Leadership Innovation Inspiring Others Learn From Mistakes Mathematic Literacy Mentoring Mentorship Motivating Teams Prioritization Scheduling Stakeholder Engagement Strategic Thinking 1 more

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at

Required Experience :

Manager

Key Skills

Children Activity,Football,Data Warehousing,Domestic,Bakery,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1

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