Service Advisor (Northstar Hyundai)

Go Auto; Edmonton; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Consistent Hours

Real Time Off

Top-Tier Benefits

Career Growth

Learning & Development

Employee Investment Program

Job summary

Northstar Hyundai is seeking a Service Advisor who excels at communicating with customers and coordinating with technicians to streamline the service process. You will guide clients through service options, manage follow-ups, and foster loyalty in a fast-paced dealership setting in Canada.

The role emphasizes consistent hours with a customer-focused approach, offering strong pay, comprehensive benefits, and clear paths for career growth within the Go Auto network.

Qualifications

• Experience in automotive service, customer service, or sales.
• Strong communication and problem-solving skills.
• A calm, professional approach, especially when busy.
• Passion for vehicles and a desire to keep learning.

Responsibilities

• Welcoming customers and guiding them through the service process with clear, friendly communication.
• Collaboration with techs to ensure repairs are done right the first time.
• Managing service schedules and follow-ups to keep things running smoothly.
• Building long-term customer relationships based on trust and reliability.

Skills

Automotive service experience

Customer service

Communication skills

Problem-solving

Calm, professional demeanor

Vehicle passion and learning

Job description

Service Advisor - No Evenings, Great Pay, and Real Career Growth

If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit!

Northstar Hyundai is a busy dealership, selling over 200 vehicles a month. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment.

As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.

What You’ll Be Doing:

• Welcoming customers and guiding them through the service process with clear, friendly communication
• Collaboration with techs to ensure repairs are done right the first time
• Managing service schedules and follow-ups to keep things running smoothly
• Building long-term customer relationships based on trust and reliability

What You Bring:

• Experience in automotive service, customer service, or sales
• Strong communication and problem-solving skills
• A calm, professional approach. Especially when things get busy
• Passion for vehicles and a desire to keep learning

Why You’ll Love It Here:

• Consistent Hours - No evenings, no guessing. Just a reliable schedule
• Real Time Off - 3 weeks vacation your first year. Up to 5 weeks as you grow with us
• Top-Tier Benefits - Health and dental for you and your family, plus a Health & Lifestyle Spending Account
• Career Growth - We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development - Ongoing training, certifications, and access to Go Auto U
• Employee Investment Program - Earn a 10% guaranteed return on your investment (up to 16%)