Service Advisor, Murray Chevrolet Winnipeg

Formulafordlincoln; Winnipeg; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Dental care

Extended Health Care

Employee Assistance Program

Paid Time Off

Job summary

Murray Chevrolet Winnipeg is seeking a Service Advisor to guide vehicles through the service process from drop-off to pick-up. You’ll be the main point of contact, delivering clear communication, accurate recommendations, and ensuring a smooth workflow between customers, Technicians, and Parts.

Join a fast-paced, customer-focused team with opportunities for training, career growth, and competitive compensation. Base salary plus commission reflects potential total earnings.

Qualifications

• Solid understanding of automotive service processes.
• Experience as Service Advisor or in dealership is an asset.
• Excellent communication and listening skills.
• Ability to explain recommendations clearly and build trust.
• Comfortable in fast-paced, customer-focused environment.
• Ability to multitask and de-escalate conversations.

Responsibilities

• Welcome customers and act as their primary contact throughout the service process
• Document customer concerns and create detailed repair orders
• Advise on maintenance, repairs, recalls, and safety-related services
• Provide clear, itemized cost estimates and obtain repair authorization
• Communicate status updates to customers
• Coordinate with Technicians and Parts to ensure efficient workflow
• Review completed repairs with customers and ensure satisfaction
• Process warranty and recall documentation accurately
• Maintain service histories and assist with follow-up communications

Skills

Strong communication

Customer service

Organizational skills

Ability to multitask

Valid Driver’s License

Job description

Murray Chevrolet Winnipeg | Service Advisor | Opened on 08/18/2026 | Pay rate: $65000-85000 per year

The Role

We’re looking for a Service Advisor to deliver exceptional customer experiences by guiding vehicles through the service process from drop-off to pick-up. You’ll be the main point of contact, providing clear communication, accurate recommendations, and ensuring a smooth workflow between customers, Technicians, and Parts.

What You’ll Do:

• Welcome customers and act as their primary contact throughout the service process
• Accurately document customer concerns and create detailed repair orders
• Advise on maintenance, repairs, recalls, and safety-related services
• Provide clear, itemized cost estimates and obtain repair authorization
• Communicate proactively with customers regarding status updates
• Coordinate with Technicians and Parts to ensure efficient workflow
• Review completed repairs with customers and ensure satisfaction
• Process warranty and recall documentation accurately
• Maintain service histories and assist with follow-up communications

What We’re Looking For:

• Basic understanding of the automotive mechanical systems is an asset
• Previous dealership or Service Advisor experience is an asset
• Strong communication, listening, and organizational skills
• Ability to explain recommendations clearly and build trust
• Comfortable in a fast-paced, customer-focused environment
• Ability to multitask, problem solve and de-escalate conversations effectively
• Valid Driver’s License with a clean driving record

Why You'll Love Working Here

• Supportive, team-driven culture built on our Core Values: Positive Collaborator, Humble Confidence, Can-Do Attitude, Growth-Oriented, Do What You Say
• Competitive salary and benefits package
• Opportunities for training, development, and career growth
• Fast-paced, customer-focused environment
• Fun company social events and open-door management style

Dental care | Extended Health Care | Employee Assistance Program | Paid Time Off

Schedule: 8- hour shifts with weekend availability

Compensation:

Base salary plus commission. The salary range shown reflects potential total earnings.

Only those selected for an interview will be contacted.

Murray Group is an equal opportunity employer.

We welcome applicants with diverse experiences and perspectives.