Service Advisor - Mercedes-Benz Saskatoon

The Wyant Group; Saskatoon; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Training opportunities

Growth opportunities

Fast-paced environment

Brand exposure

Job summary

The Wyant Group is hiring a Service Advisor for our Mercedes-Benz Saskatoon dealership. You will be the essential link between clients and service technicians, ensuring a premium experience from arrival through service completion.

Expect a role focused on personalized service, attention to detail, and upholding high standards. Automotive familiarity is a plus; strong communication and organizational skills are required. A driver’s license with a clean record is necessary.

Qualifications

• Experience in customer-facing roles or automotive industry is a plus.
• Strong communication, listening, and problem-solving abilities.
• Proficiency with computers and dealership management systems.

Responsibilities

• Greet customers professionally and guide them through the service process.
• Communicate service needs, timelines, and costs with accuracy and transparency.
• Coordinate with technicians and parts to ensure timely service.
• Maintain detailed service records in the dealership system.
• Proactively follow up with clients to ensure satisfaction and address ongoing needs.
• Uphold Wyant Group values in every interaction.

Skills

Customer service

Communication

Organizational skills

Computer skills

Valid driver’s license

Job description

Job Description

Are you passionate about delivering premium customer service in a fast-paced, high-performance environment? Our Mercedes-Benz Saskatoon dealership is seeking aService Advisor to join our team. As part of the Wyant Group, we believe in excellence, integrity, and creating extraordinary customer experiences every day.

About the Role

As a Service Advisor, you’ll be the vital link between our valued clients and our expert service technicians. You’ll ensure every customer receives an exceptional experience—from the moment they arrive, through every step of their service journey, and beyond. With a focus on personalized service and attention to detail, you’ll help uphold the high standards expected of our luxury brand.

Key Responsibilities

• Greet customers in a professional, engaging manner and guide them through the service process.


• Clearly communicate vehicle service needs, timelines, and costs with accuracy and transparency.


• Coordinate with technicians and parts departments to ensure efficient and timely service.


• Maintain detailed and accurate service records in the dealership management system.


• Proactively follow up with clients to ensure satisfaction and address ongoing service needs.


• Uphold and promote Wyant Group values in every customer interaction.

What You Bring

• Previous automotive experience considered an asset, but not required.


• Exceptional customer service, communication, and organizational skills.


• A passion for the automotive industry and commitment to excellence.


• Strong computer skills and the ability to learn new systems quickly.


• Valid driver’s license with a clean driving record.

What We Offer

• Competitive compensation package.


• Comprehensive benefits package (health, dental, and more).


• Ongoing manufacturer and in-house training.


• Opportunities for growth within the Wyant Group, one of Western Canada’s leading automotive groups.


• A fast-paced, supportive environment where your skills and dedication are valued.


• The opportunity to represent a world-class luxury automotive brand.