Service Advisor: Customer-First Tire & Auto, Growth Path

Tirecraft; Southwestern Ontario; Sur place; CAD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health and dental coverage

EAP

Employee purchase program

Birthday off with pay

Ministry Certification(s) available

Stock Ownership Plan

Résumé du poste

Tirecraft is seeking a motivated Service Advisor at our Waterloo, ON location. This hourly role involves handling front-counter service, writing up work orders, scheduling technicians, and delivering outstanding customer care to keep service and sales flowing smoothly.

Ideal candidates have leadership experience, basic tire and mechanical knowledge, strong communication skills, and a valid driver's license.

Qualifications

• Demonstrated leadership experience in a team setting.
• Experience in retail or commercial tire/auto service is an asset.
• Valid driver’s license with a clean abstract.
• Computer literacy and basic software skills.
• Basic tire and mechanical understanding.

Responsabilités

• Write up work orders for all sales and service transactions and present to technicians.
• Take service calls, write up work orders, and dispatch technicians accordingly.
• Invoice product and service sales and process payment promptly.
• Handle sales and service at front counter and over the phone with strong customer focus.
• Monitor service activity to ensure timely completion on a first-in, first-out basis.
• Assist Store Manager with product selection and inventory levels for the retail shop.
• Complete product adjustments, including claims forms, in a timely manner.
• Maintain product and service displays in a marketable and clean state.

Connaissances

Leadership experience

Retail/automotive experience

Valid driver’s license

Computer literacy

Basic tire knowledge

Strong communication

Description du poste

Tirecraft is seeking a motivated Service Advisor at our Waterloo, ON location. This hourly role involves handling front-counter service, writing up work orders, scheduling technicians, and delivering outstanding customer care to keep service and sales flowing smoothly.

Ideal candidates have leadership experience, basic tire and mechanical knowledge, strong communication skills, and a valid driver's license.