Service advisor – auto repair

Tobermory; Mississauga; On-site; CAD 60,000 - 63,000; Full time

Job summary

TOP PLUS EMPLOYMENT INC in Oakville, ON is seeking a Service Advisor for auto repair. The position offers full-time or casual employment with a 40-hour workweek and an immediate start. The role demands strong customer service and office skills.

The successful candidate will handle inquiries, prepare materials, process payments, explain services, and maintain records with attention to detail. Fluency in English and 2–3 years in a related field are expected, along with punctuality and reliability.

Qualifications

• Fluent English required.
• Certificate or diploma in other trades or equivalent experience.
• 2–3 years of related industry experience preferred.
• Punctual and reliable.
• Excellent oral and written communication skills.
• Organized and flexible; able to multitask.

Responsibilities

• Implement communication strategies and programs.
• Act as a spokesperson for an organization.
• Answer written and oral inquiries.
• Gather, research, and prepare communication materials.
• Address customers’ complaints or concerns.
• Receive payments and issue receipts.
• Sell merchandise and explain services and costs.
• Maintain the digital database and inventory.
• Provide ongoing client support after sales.

Skills

Interpersonal skills

Self-motivation

Punctual

Client-focused

Multi-tasking

Team player

Honest

Quick learner

Attention to detail

Organized

Education

Certificate or diploma in other trades

Tools

MS Excel

MS Outlook

MS Windows

MS Word

MS Office

Job description

TOP PLUS EMPLOYMENT INC is located in Oakville, ON L6J 7X5. The company is actively seeking applicants for the Service Advisor—auto Repair role. The applicant should be self-motivated and have excellent interpersonal skills. The selected candidate will be expected to join and start work as soon as possible. It will be Casual employment or a full-time job. The candidate must work the day shift.

Employer Name: TOP PLUS EMPLOYMENT INC
Position: Service advisor – auto repair
No. of vacancies: 1
Salary: $60,000 to $63,000 annually (To be negotiated) / 40 hours per week
Employment type: Casual employment, Full-time
Location: Oakville, ON L6J 7X5

• The candidate will be responsible for implementing communication strategies and programs.
• The candidate will be responsible for acting as a spokesperson for an organization.
• The candidate must answer both written and oral inquiries.
• The candidate must gather, research, and prepare communication materials.
• The candidate must address customers’ complaints or concerns.
• The candidate will be responsible for answering inquiries and providing information to customers.
• The candidate must arrange for billing for services.
• The candidate must make arrangements for refunds and credits.
• The candidate must explain the type and cost of services provided.
• The candidate must issue receipts and other forms.
• To provide meaningful information and services, the candidate must obtain and examine all relevant information, including client feedback, inquiries, and complaints.
• The candidate must order office supplies and keep inventory.
• The candidate must perform general office duties.
• The candidate will be responsible for receiving and logging complaints.
• The candidate must receive payments.
• The candidate will be responsible for selling merchandise.
• The candidate must explain procedures, risks, and benefits to clients.
• The candidate must maintain and manage the digital database.
• The candidate will be responsible for answering client inquiries and providing information.
• The candidate must consult with clients after the sale to provide ongoing support.

Job Requirements

• The candidate should be fluent in the English language.
• The candidate must have a certificate or diploma in other trades or equivalent experience.
• The ideal candidate will have at least 2 to 3 years of experience in a related industry.
• The candidate must be punctual.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate should be organized and flexible in nature.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate must be capable of acting on their initiative.
• The candidate must be able to multitask.
• The candidate should be dependable.
• The candidate must be honest.
• The candidate must be a quick learner.

Work setting

• The candidate must work at an automotive service station.

Computer and technology knowledge

• The candidate must be knowledgeable about MS Excel,MS Outlook,MS Windows,MS Word,MS Office and Spreadsheets.

Security and safety

• The candidate must provide valid reference information.

Work conditions and physical capabilities

• The candidate should have an eye for detail.
• The candidate must have excellent hand-eye coordination.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.