Service Advisor

Steele Auto Group; Hebbville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Steele Auto Group is seeking a Service Advisor in Nova Scotia to enhance customer experiences in automotive services. This role requires excellent communication skills and a customer-focused approach, making it ideal for someone looking to grow in the automotive industry. Join a supportive team that values your contributions and offers opportunities for advancement.

Benefits

Flexible Health & Dental Plans

Employee Discounts

Retirement Savings Plan

Work Boot Reimbursement

Qualifications

• A minimum of 2 years of customer service experience.
• Strong communication and relationship-building skills.

Responsibilities

• Greeting customers and assessing vehicle issues.
• Providing cost estimates and coordinating service appointments.
• Maintaining detailed records of service visits and repairs.

Skills

Communication

Customer Service

Relationship Building

Job description

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Description

At

Job Details

Description

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.

Steele South Shore Chevrolet is seeking an experienced Service Advisor to join our team!

As a Service Advisor with South Shore Chevrolet, you will be the primary point of contact for customers seeking vehicle maintenance or repairs. Your responsibilities will include greeting customers, assessing vehicle issues, providing cost estimates, and coordinating service appointments. If you have strong communication skills, automotive knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the automotive service industry.

Hourly Wage Range: $19.65 - $23.00, plus performance bonus

Your Day-to-day

• Listening closely to customers to identify symptoms and determine service needs.
• Confirming warranty or service coverage and clearly outlining what’s included.
• Creating accurate estimates by pricing materials, labour and supplies.
• Preparing detailed repair orders that reflect both client concerns and technician findings.
• Keeping customers informed with clear timelines, transparent updates and answers to their questions.
• Maintaining detailed records of service visits and repairs.
• Staying current on Audi standards, tools and training materials.
• Adding value wherever possible and embracing opportunities to elevate the client experience.
  
  

What You Bring

• A minimum of 2 years of customer service experience.
• Previous automotive service experience (an asset but not required).
• Strong communication and relationship-building skills.
• A positive, team-oriented mindset.
• Confidence in multitasking and staying organized in a fast-paced environment.
• A valid driver’s license with a clean abstract.
  
  

Why You'll Love Steele Auto Group

At Steele Auto Group, you’re not just joining a company—you’re joining a community. We’re all about:

• A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.
• Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.
• Growth Opportunities – We promote from within and support your professional journey.
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
• Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years)—because your future matters.
• A fun, fast-paced culture – No two days are the same, and we like it like that.
• Making a difference – Through community partnerships and exciting campaigns.
• Work Boot Reimbursement – Need new boots? Get up to $350 reimbursed—no waiting required!
  
  

Steele Auto Group is more than just a workplace—it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.

Apply now and start driving your career forward—with a team that’s got your back!

Based in Liverpool, Nova Scotia!

Learn more about us at www.steeleauto.com

We can’t wait to meet YOU!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Motor Vehicles

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