Service Advisor

Capital Chevrolet Buick GMC Inc; Calgary; In loco; CAD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts on vehicle services

Health & dental benefits

RRSP options

Training and career growth

Descrizione del lavoro

Capital Chevrolet Buick GMC Inc is hiring a Permanent Full-Time Service Advisor to be the heart of our service drive. You will bridge customers and technicians, translating auto jargon into clear options and guiding choices without high pressure.

You will greet clients, conduct inspections, present repair and maintenance plans, collaborate with techs and parts teams, and keep customers updated through their preferred channel.

Competenze

• Positive energy, professional and optimistic attitude.
• Ability to connect with diverse customers and listen with empathy.
• Goal-oriented, organized, eager to learn product lineup.
• Valid driver’s license with a clean driving record.

Mansioni

• Greet clients with high energy and make them feel at home from the moment they arrive.
• Perform walk-arounds, inspect vehicles, and ask questions to identify issues.

Conoscenze

Positive energy

People skills

Drive to succeed

Clean driving record

Prior sales/auto service experience

Descrizione del lavoro

Company: Capital Chevrolet Buick GMC Inc

Do you thrive on building relationships, solving problems, and turning someone’s stressful day around? If you’ve got a passion for the automotive world and a knack for top-tier customer service, Capital Chevrolet Buick GMC wants YOU on our team! We’re hiring a Permanent Full-Time Service Advisor to be the heart and soul of our service drive.

What You’ll Be Doing (The Main Event)

As our Service Advisor, you are the ultimate bridge between our awesome customers and our talented technicians. You’ll transform complex auto jargon into clear, actionable choices for our drivers!

• Be the Welcoming Crew: Greet clients with high energy and make them feel right at home from the moment they pull up.
• Play Automotive Detective: Perform walk-arounds, inspect vehicles, and ask the right questions to get to the root of the problem.
• Master the Consultative Sales Flow: Present repair options and maintenance plans clearly, helping customers choose the best path forward—no high-pressure pushiness, just honest guidance!
• Keep the Engine Running: Work hand-in-hand with our tech and parts teams to ensure repairs are done right and on time.
• Stay in Touch: Keep customers updated via their preferred channel (text, call, or email) so they’re never left in the dark.
• Crush Goals: Hit and exceed targeted sales goals and customer satisfaction ratings while delivering red-carpet service!

What You Bring to the Table

• Positive Energy & Hustle: A friendly, professional, and optimistic attitude that brightens up the shop floor.
• People Skills: You can connect with folks from all walks of life and listen with genuine care and empathy.
• Drive to Succeed: Goal-oriented, organized, and ready to learn our product lineup inside and out.
• Clean Record: A valid Driver’s License with a clean driving record (you’ll be moving vehicles around!).
• Bonus Points: Prior sales or automotive service experience is awesome, but a great attitude and eagerness to learn matter most!

What’s In It for You (The Capital Advantage)

We're one of Canada's Best Managed Companies for a reason!

• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions – because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

Ready to drive your career forward?

#INDHP

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location. Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process. There is one clear answer on how we’ve become a leading provider in the automotive industry. It is the people at Capital Automotive Group who make us who we are. They come from a variety of professional backgrounds, at all career levels from the most junior to the most senior. If you share our commitment to doing what’s best for our customers, enjoy working in teams and hold yourself to the highest ethical standards, you will fit right in.