Service Advisor

Destination Honda Burnaby; Burnaby; On-site; CAD 40,000 - 70,000; Full time

Job summary

Ein innovatives Unternehmen im Automobilsektor sucht einen Service Advisor, der bereit ist, den nächsten Schritt in seiner Karriere zu machen. In dieser dynamischen Rolle bieten Sie erstklassigen Kundenservice und arbeiten in einem hochvolumigen Honda Service Center in der Metro Vancouver Region. Mit einem wettbewerbsfähigen Vergütungsplan, einem Signing Bonus und Möglichkeiten zur beruflichen Weiterentwicklung ist dies eine hervorragende Gelegenheit für jemanden, der in einer freundlichen und respektvollen Umgebung wachsen möchte. Wenn Sie leidenschaftlich daran interessiert sind, Kunden zu helfen und ein Teil eines erfolgreichen Teams zu sein, dann ist dies die perfekte Position für Sie.

Benefits

Wettbewerbsfähiger Vergütungsplan

Signing Bonus von 2.500,00 CAD

Mitarbeiteranerkennung und Unternehmenskultur-Events

Karrieremöglichkeiten

Qualifications

• Mindestens 2 Jahre Erfahrung als Serviceberater.
• Ausgezeichnete Englischkenntnisse in Wort und Schrift.

Responsibilities

• Kunden effizient bedienen, um ihre Erwartungen zu übertreffen.
• Mit Technikern kommunizieren, um den Status der Reparaturen zu bestätigen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Automotive Wissen

Computerkenntnisse

Education

Abschluss in einem relevanten Bereich

Tools

MS Office Suite

CDK

X-Time

Job description

Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for 2024, Destination Honda Burnaby is looking for a Service Advisor who is looking to take the next step within their career! This is an excellent opportunity for a highly adaptable person looking for a multifaceted and fast-paced environment within a growing automotive company.

It’s Different Here - What we can provide for you :

• Very competitive compensation plan!
• A chance to work in the highest volume Honda Service Centre in BC
• Safe of the Art Facility located in a highly desirable and new urban heart of Metro Vancouver :

5-minute walk to either Brentwood or Gilmore Skytrain station!

• Best local and community attractions such as Whole-Foods, Save-On, Brentwood Mall, Joeys, Cactus Club and Browns Social House.
• Easy access to Highway 1 and Lougheed Highway
• An environment that is friendly, respectful, collaborative and ultimately supports your success!
• Employee recognition, celebration and company culture events.
• Long term and accelerated career opportunities!
• 2,500.00 Signing Bonus upon completion of 6 months of employment.

What you’ll be doing :

• Serve clients efficiently to ensure client expectations are met or exceeded.
• Liaising with technicians to confirm status of repairs, inquire about recommendations on client’s vehicles.
• Identify additional service work required for vehicles and effectively communicate to clients.
• Review, explain, and monitor repair process to ensure clients are up-to-date from open to closing of service.
• Handle any client concerns / misunderstandings with a polite, courteous, and high regard manner.

What we need from you :

• Can welcome our guests to the dealership as if it were your own home!
• Minimum 2 years worth of experience in a Service Advisor role.
• Automotive knowledge required to effectively communicate with customers.
• Superior customer service abilities.
• Excellent English verbal and written communication skills.
• Driven to succeed, self-starter, with a strong work ethic.
• Strong computer skills (including MS Office suite); experience with CDK and X-Time is an asset.
• Valid BC Driver’s License with a clean driver’s abstract.

If this sounds like you submit your resume to our human resources team today.