Service AdministratorNEW!!!

Maxim Truck and Trailer; Winnipeg; On-site; CAD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits (drug card)

RRSP with company match

Educational assistance

Employee referral bonuses

Opportunities for advancement

Strong team environment

National company

Job summary

Maxim Truck & Trailer in Winnipeg, MB is seeking a Service Administrator to support the busy service department by managing work orders, invoicing, warranty processing, and customer follow-up. You will coordinate with service, parts and shop teams, maintain records, and assist with payroll, estimates, and receivables.

This full-time role offers benefits, a competitive hourly wage, and opportunities within a national company. Hours are weekday with occasional weekend coverage as needed.

Qualifications

• 2+ years invoicing experience with knowledge of debits/credits.
• Experience servicing heavy-duty trucks/trailers (or related industry) preferred.
• Customer service experience preferred.
• Excellent fact finding and analytical skills.
• Organized, sets priorities, meets deadlines.
• Strong aptitude for numbers, attention to detail.
• Basic computer experience with MS Word and Outlook.
• Exposure to a centralized billing system; Karmak knowledge preferred.
• Accurate keyboarding & data entry.
• Ability to work with interruptions.

Responsibilities

• Processes and closes retail work orders by preparing invoices and applying write-offs per guidelines.
• Reviews repair orders for accuracy and completeness with required documentation.
• Manages select service and facility payables (supplies, tools, uniforms, maintenance).
• Assists with payroll administration, timesheet reconciliation, warranty processing, recalls and coverage checks.
• Provides reception support and may prepare customer estimates for standard repairs.
• Maintains accurate records and coordinates with service, parts and shop teams for efficient workflow.

Skills

Invoicing experience

Customer service

Analytical skills

Attention to detail

Multitasking

Education

No degree specified

Tools

MS Word

Outlook

Karmak

Data entry

Job description

Service Administrator

November 3, 2026

Department: Service

Location: Winnipeg, MB

Job Type: Full Time

Maxim Truck & Trailer

1860 Brookside Blvd.

Winnipeg, MB R3C 2E6

Are you highly organized, customer-focused, and passionate about keeping operations running smoothly? We are seeking a Service Administrator to support our busy service department by managing work order administration, invoicing, customer follow-up, warranty processing, and general administrative functions. This position is ideal for someone who enjoys balancing multiple priorities, solving problems, and working closely with customers and internal teams to ensure a seamless service experience.

Responsibilities

• Processes and closes retail work orders by preparing invoices, applying write-offs per company guidelines, reconciling sublet accounts, and splitting work orders for billing or follow-up action.
• Reviews repair orders for accuracy and completeness, ensuring all customer, vehicle, parts, labor, authorization, and sublet documentation requirements are met.
• Manages select service and facility-related payables, including shop supplies, tools, uniforms, and building maintenance services, while helping maintain workplace safety compliance.
• Assists with payroll administration, timesheet reconciliation, warranty processing, recall and coverage checks, and monitoring aged work orders.
• Provides reception support as needed and may prepare customer estimates for standard repairs, new vehicle preparation, and fleet/tender purchases.
• Maintains accurate records and coordinates with service, parts, and shop teams to ensure efficient workflow and customer service delivery.

Hours: Monday to Friday, 7:30 PM - 4:00 PM; provides weekend vacation coverage if needed.

Qualifications

• 2+ years invoicing experience with knowledge of debits/credits
• Working knowledge of servicing heavy-duty trucks & trailers (or related industry) in order to understand repair time length and managing work orders is preferred
• Customer service experience preferred
• Excellent fact finding and analytical skills
• Organized, sets priorities, meets deadlines
• Strong aptitude for numbers, shows attention to detail
• Basic computer experience with MS Word and Outlook
• Exposure to a centralized billing system; Karmak knowledge preferred
• Accurate keyboarding & data entry
• Ability to work with interruption

Why choose Maxim?

• A competitive hourly wage
• Group benefits including health (drug card), dental & vision
• RRSP plan with company match
• Educational assistance plan
• Employee referral $$ bonuses
• Opportunities for advancement
• Strong team environment
• Support of a national company

More About Us

We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal. We are proud to be a Canadian company with approximately 450 employees in business for over 40 years.