Service Administrator

Bejac Corporation; Placentia; On-site; CAD 42,000 - 60,000; Full time

Job summary

Bejac Corporation in Canada is seeking a Service Administrator to support the Service Manager and ensure smooth operation of the service department. You will interact daily with the service team to maintain high standards and complete tasks safely and efficiently.

Responsibilities include handling incoming service calls, inputting mechanic time, opening and closing work orders, and notifying customers of upcoming warranty expirations.

Qualifications

• Must be able to lift 75 pounds unassisted.
• Ability to communicate effectively and work collaboratively.
• A valid driver's license and DMV printout is required for driving company vehicles.
• Must be able to pass a pre-employment drug screen, background check and physical exam.

Responsibilities

• Handling incoming service calls.
• Input mechanics time.
• Open and close work orders.
• Close warranty work orders as needed.
• Contact customers with upcoming warranty expirations.
• Provide assistance to other departments as required.

Skills

Communication

Teamwork

Lifting ability

Adaptability

Education

Bachelor's Degree

Job description

Description

ABOUT BEJAC CORPORATION

Bejac Corporation is an established heavy equipment dealership serving customers across the Western United States. We specialize in equipment sales, rentals, parts, and service to industries including construction, demolition, forestry, recycling, and material handling.

Our team is committed to providing quality equipment, dependable service, and exceptional customer support. We value teamwork, safety, accountability, and continuous improvement while supporting employees in developing their skills and building rewarding careers.

POSITION SUMMARY

Service Administrators are responsible for supporting the Service Manager in ensuring a smooth operation of the service department and to ensure the efficient interaction with other departments.

This position works closely with the Service department to maintain high standards of service, and ensure daily responsibilities are completed accurately, safely, and efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The primary responsibilities of this position include, but are not limited to:

• Handling incoming service calls.
• Input mechanics time.
• Open and close work orders.
• Close warranty work orders as needed.
• Contact customers with upcoming warranty expirations.
• Provide assistance to other departments as required.

Requirements

REQUIRED QUALIFICATIONS

• Must be able to lift 75 pounds unassisted.
• Ability to communicate effectively and work collaboratively.
• Do any and all things required for the successful operation of the company which is not limited to but may include additional duties, work schedule shift changes, relocation to other branches and any other duties.
• A valid driver's license and current DMV printout is a requirement for all persons driving company vehicles, operating equipment or driving their own vehicle for company business.
• Must be able to pass a pre-employment drug screen, background check and physical exam.

PREFERRED QUALIFICATIONS

• Bachelor's Degree (B.A.) from four year college or university; or one to two years' related experience and/or training; equivalent combination of education and experience.