Service Administrator

Flynn Group of Companies; Halifax; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading trade contractor in Halifax is seeking a Service Administrator to support the Service Department with documentation management and administrative tasks. The ideal candidate has experience in a construction or service-related environment, is highly organized, and proficient in Microsoft Office Suite. Responsibilities include managing project documents, supporting billing processes, and ensuring efficient service operations. This role requires strong customer service skills and the ability to thrive in a fast-paced environment.

Qualifications

• Experience in a construction or service-related environment is an asset.
• Minimum of 2 years in an administrative role preferred.
• Comfortable in a fast-paced environment with the ability to adapt quickly.

Responsibilities

• Manage a high volume of files and project documents.
• Direct inquiries appropriately by understanding team roles.
• Support service billing through Accounts Payable and Receivable processes.

Skills

Highly organized

Customer service orientation

Microsoft Office Suite proficiency

Ability to manage priorities

Job description

At Flynn, it's not just a job, it's a career

Service Administrator - Service Division

Building Envelope, Construction

Flynn Group of Companies

Halifax, NS

The Service Administrator plays a key role in supporting the Service Department by managing documentation, coordinating administrative tasks, and ensuring accurate records to enable smooth and efficient service operations.

Responsibilities

• Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders etc.
• Maintain up-to-date customer contact details and service documentation.
• Direct inquiries appropriately by understanding team roles within the Service Department.
• Support service billing through Accounts Payable and Receivable processes.
• Collaborate with internal teams to keep project documentation complete and accessible.
• Handle full-cycle invoicing, including billing, and approving purchase orders.
• Prepare warranty and insurance documents as needed (e.g., standard, OIRCA).
• Create and close subcontracts and submit pay requests.
• Monitor corporate card use and expense reports from field staff.
• Lead and schedule department meetings (e.g., Work on Hand meetings).
• Respond to customer inquiries and dispatch crews for service calls.
• Provide administrative support to the Superintendent and assist with other tasks as needed.

Requirements

• Experience in a construction or service-related environment is an asset.
• Minimum of 2 years in an administrative role preferred.
• Experience with invoicing and basic accounting procedures is considered an asset.
• Highly organized, self-motivated, and able to work with a sense of urgency.
• Comfortable in a fast-paced environment with the ability to adapt quickly.
• Skilled at managing priorities and handling a high-volume workload efficiently.
• Strong customer service orientation with a professional and courteous phone manner.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.