Server - Terasse William Gray

Gray Collection; Montreal (administrative region); Hybrid; CAD 19,000 - 30,000; Full time

Job summary

Gray Collection in Montreal is seeking a server to greet guests, take orders, and serve food and beverages in the dining room. You will work collaboratively with the dining room team to deliver an exceptional dining experience for guests.

The role requires professionalism, the ability to handle a fast-paced environment, and a strong commitment to guest satisfaction. Evening and weekend availability is expected as part of the schedule.

Qualifications

• Minimum of one year in restaurant industry experience.
• Excellent customer service skills.
• Strong interest in teamwork and collaboration.
• Ability to work under pressure.
• Good organizational skills.
• Availability to work evenings and weekends.
• Excellent communication skills in English and French (spoken and written).

Responsibilities

• Set up the dining room before service.
• Advise guests and take orders.
• Serve food and beverages to guests.
• Check guest satisfaction when possible.
• Respond to guest requests.
• Process billing and payment after the meal.
• Ensure cleanliness of work area, dining room and restrooms.
• Perform related duties to ensure smooth service operations.

Skills

Customer service

Teamwork

Under pressure

Organization

Bilingual English/French

Job description

The server advises guests, takes orders, and serves food and beverages in the dining room. More generally, they work collaboratively with other dining room team members to provide guests with an exceptional dining experience.

RESPONSIBILITIES:

• Properly set up the dining room before service begins;
• Advise guests and take orders;
• Serve ordered food and beverages;
• Check on guest satisfaction whenever possible;
• Respond to all guest requests;
• Process billing and payment once the meal is completed;
• Ensure the cleanliness of their work area, the dining room, and the restrooms;
• Perform any other related duties necessary to ensure smooth service operations.

QUALIFICATIONS:

• Minimum of one (1) year of restaurant industry experience;
• Excellent customer service skills;
• Strong interest in teamwork and collaboration;
• Ability to work under pressure;
• Good organizational skills;
• Availability to work evenings and weekends;
• Excellent communication skills in both English and French, both spoken and written.