Server Assistant - Mallard Lounge

Fairmont Hotels & Resorts; Whistler; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Complimentary staff meals

Travel program discounts

Golf/Ski passes

Job summary

Fairmont Chateau Whistler is seeking enthusiastic hospitality staff to join the Mallard Lounge team for a seasonal, full-time assignment from September to December 2026, with roles extending into April 2027. Start pay is $19.85 per hour, with scheduled increases after six months and at three years to $22.00.

Candidates must have BC Serving It Right and be of legal drinking age (19+). Responsibilities include guest assistance, menu knowledge, table maintenance, and strict adherence to safety and

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Legal age (19+) to serve alcohol in British Columbia.

Responsibilities

• Assist guests regarding menu items in an informative and helpful way.
• Have full knowledge of beverage lists and promotions, menu items and preparation methods.
• Clear tables/dishware in a timely and efficient manner.
• Follow all safety and sanitation policies when handling food and beverage.

Skills

Guest service

Age 19+

Education

BC Serving It Right Certificate

Job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

You are an ambassador for the exceptional service that hallmarks the experience our guests have in our Mallard Lounge. Your warm, personal attention and knowledge of our food and beverage offerings makes guests feel unique and valued.

These are full-time, seasonal positions.

We have roles starting in September, October, November, and December 2026, all ending in April 2027.

Starting Pay Rate: $19.85 per hour.

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $22.00.

Job Duties Include

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Clear tables/dishware in a timely and efficient manner
• Follow all safety and sanitation policies when handling food and beverage

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• BC Serving It Right Certificate required prior to commencing employment
• Required to be of legal age (19 years old) to serve alcohol in British Columbia

Job Perks & Benefits

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements

To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

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