Server

Pure Canadian Gaming Corp.; Lethbridge; On-site; CAD 30,000 - 42,000; Full time

Job summary

Pure Canadian Gaming Corp. in Alberta, Canada seeks a Server to deliver drinks and menu items to casino guests, ensuring the highest level of customer service. You will answer questions about the menu, cocktails, prices, and casino services while maintaining a fast-paced, guest-focused environment.

The role requires 18+ years of age, ability to obtain security clearance, and relevant certifications (ProServe and Reel Fact). Must be an energetic team player ready to learn and adapt.

Qualifications

• Must be 18 years or older.
• Able to obtain security clearance.
• ProServe and Reel Fact Certification required.
• Demonstrates integrity and high standards.
• Pleasant, outgoing and energetic.
• Team player with an easy-going personality.
• Eager to learn and adapt in a fast-paced environment.

Responsibilities

• Serve food and beverages to guests following proper guidelines.
• Answer inquiries about menu, prices, and casino services with knowledge and professionalism.

Skills

Customer service

Team work

Interpersonal awareness

Communication

Decision making

Supervisory and mentoring

Integrity

Enthusiasm

Enthusiastic attitude

Willingness to learn

Job description

The Server is an integral part of the Food and Beverage Team. The Server will provide drinks and menu items to casino guests. He/She is responsible for providing the highest level of customer service and answering inquiries about menu, cocktails, prices, and services of the casino.

Core Competencies

• Customer Service
• Team Work
• Interpersonal Awareness
• Communication
• Decision Making and Judgement
• Supervisory and Mentoring

Job Duties

• Serving food and beverages to guests following proper guidelines
• Interacting with casino guest and responding knowledgeably to inquiries about the menu, prices, services and features of the casino

Requirements

• At least 18 years of age
• Able to maintain a security clearance
• ProServe and Reel Fact Certification
• Individuals with integrity and high standard
• Pleasant, out-going, energetic individuals
• Someone who is enthusiastic
• Team player
• Easy going personality
• Willing to learn

Work Conditions

• Must be able to lift a maximum of 25 lbs. using proper lifting techniques – responsible for stocking non-alcoholic beverage
• Must be able to stand for prolong period of time.
• Must be able to bend to reach shelves
• Must be able to carry a serving tray with drinks/food
• Must be able to carry out light cleaning duties
• Must be available to work all shifts including evenings, weekends and holidays
• Must be able to work in a fast-paced working environment
• Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking