SEO Account Manager

NUOPTIMA; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

Join NUOPTIMA, an award-winning digital marketing agency, as an SEO Account Manager. In this fully remote role, you will manage client SEO projects, ensuring timely responses and executing strategies effectively. Ideal candidates are proactive, detail-oriented, and possess strong communication skills to enhance client relationships and drive project success.

Benefits

Competitive base salary with performance-based incentives

Fully remote position

Opportunities for professional growth and development

Qualifications

• 2+ years in an agency managing client accounts, ideally in SEO or digital marketing.
• Excellent written and spoken English, able to lead client calls.
• Strong organizational and multitasking abilities.

Responsibilities

• Primary point of contact for clients, ensuring quick responses.
• Manage SEO projects and coordinate with internal teams.
• Monitor and report on client performance.

Skills

Problem-Solving

Communication

Project Management

Organization

Tools

CRM software

Project Management tools

Slack

Job description

• Job Type:Full-Time - Mainly US working hours

Is This You?

If you’re the type of person who thrives in a fast-paced environment, enjoys keeping projects organized and on track, and loves solving client problems, this role is for you.

We’re looking for someone who:

Is hardworking, proactive, and takes full ownershipof projects. You don’t wait for someone to tell you what to do—you figure it out and get it done.

Has strong communication skillsand can confidently engage with clients via email, Slack, and calls.

Is a problem-solverwho can handle client concerns without panicking, escalating only when necessary.

Has an agency backgroundand understands the pace, challenges, and expectations of agency life.

Has basic SEO knowledge or knows how to get answersfrom the SEO team.

Is detail-oriented and highly organized, ensuring projects and deliverables stay on schedule.

Is quick to respond to clients and internal team members—delays don’t exist in your vocabulary.

Is comfortable handling delegated tasksfrom theOperations Leadand executing them efficiently.

If this sounds like you, keep reading.

About Us

NUOPTIMA is an award-winning digital marketing agency with a proven track record of driving growth for numerous businesses. With a fully remote team, we have grown to a 7-figure agency in less than three years, working with clients in both the US and UK.

NUOPTIMA operates under the leadership of Alexej Pikovsky, Founder and CEO of Alphawell Brands, a holding company with multiple successful internet businesses. As we continue to grow rapidly, we are looking for an experienced and client-focused SEO Account Manager to join our team.

Position Overview

We are seeking a highly motivatedSEO Account Managerto project-manage client campaigns and serve as a key point of contact for client communication. You will be responsible for ensuring the smooth day-to-day management of SEO projects, coordinating with internal teams, delivering exceptional client service, and ensuring timely responses to all client needs. The ideal candidate has a background in digital marketing, experience working in a marketing agency, and the ability to manage multiple projects and client relationships simultaneously.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring quick responses and excellent customer satisfaction.
• Schedule discovery calls and follow up promptly to keep leads engaged.
• Lead 30- to 60-minute conversations with prospective clients to understand their goals, challenges, and budget.
• Present our case studies, process, and value proposition in a clear, consultative style.
• Answer technical questions on the spot or loop in specialists when needed.
• Work closely with internal SEO specialists to ensure effective implementation of SEO strategies and solutions.
• On client performance calls, highlight wins and propose next-stage services—content expansions, technical deep-dives, etc.
• Share insights from lead calls and account reviews to refine our outreach messaging, pricing tiers, and service packages.
• Draft and negotiate proposals, service agreements, and renewal contracts.
• Collaborate with the Operations Lead to set targets and track pipeline metrics.
• Prepare and present SEO performance reports to clients, explaining the results and any recommended adjustments to strategies.
• Identify and resolve any issues or roadblocks to ensure project success.
• Build and maintain long-term client relationships by delivering value and proactive account management.
• Track tasks and communications in CRM or project management tools to ensure smooth workflow and accountability.

Qualifications

• Experience:2+ years of experience in an agency environment managing client accounts (SEO or digital marketing experience preferred).
• Communication:Excellent written and spoken English (near-native proficiency) and the ability to confidently lead client calls and presentations.
• Project Management:Strong organizational and multitasking skills to manage multiple accounts simultaneously.
• Operations Support:Assist theOperations Leadwith various delegated tasks, including workflow management, tracking client requests, and handling administrative responsibilities related to client projects.
• Problem-Solving:Identify and resolve any issues or roadblocks to ensure project success.
• SEO Knowledge:Basic understanding of SEO concepts and the ability to coordinate with specialists for technical issues.
• Collaboration:Ability to work effectively with team members and escalate issues when necessary.
• Responsiveness:Quick to reply to client queries and able to work under pressure while maintaining professionalism.
• Tech Tools:Familiarity with CRM and project management tools like Go High Level, Notion and Slack, etc.

What We Offer

• Competitive base salary with performance-based incentives.
• Fully remote position.
• Collaborative and fast-paced work environment.
• Opportunities for professional growth and development.

How to Apply

If you have agency experience and a passion for project management and client communication, we would love to hear from you.Please submit your resume along with a brief Loom video where you go through our NUOPTIMA website and share three things you would improve. Candidates without a loom submission will NOT be considered for the position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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