Local SEO and Marketing Account Manager - Full Time - Remote

Connection Inc.; Toronto; Remote; CAD 45,000 - 65,000; Full time

Job summary

Connection Inc. seeks a Customer Delight Rockstar to enhance client experiences through effective customer service and digital marketing strategies. The perfect candidate will thrive in a vibrant team environment, equipped with skills in backlink building, local website ranking, and various digital tools. You'll ensure our marketing campaigns reach their goals while maintaining proactive communication with clients, contributing positively to the mortgage industry's future with innovative solutions.

Qualifications

• Full working experience with digital marketing tools and customer support software.
• Strong background in building backlinks and ranking websites.
• Ability to effectively communicate and maintain client relationships.

Responsibilities

• Create exceptional customer experiences through proactive communication.
• Work with the media team to meet marketing campaign goals.
• Respond to incoming support requests and launch customer delight sequences.

Skills

Building backlinks

Ranking local websites

Basic digital marketing knowledge

Communication

Tools

Wordpress

CRM Software (Go High Level)

FreshDesk

G-Suite

Zoom

Slack

Job description

Do you love cultivating relationships and bringing a smile to someone else through incredible customer service?

Do you have experience ranking websites in the map pack on google and working within a digital marketing company? This may be your perfect career opportunity!

Your role on the team is to proactively create an exceptional customer experience for our customers. You will spend a large portion of your role creating business processes that create customer experiences that go above and beyond to create a truly “wow” experience for all of our clients.

These experiences are delivered through phone calls, text messages, emails, online presentations, follow up sequences, and immediate responses to inbound support requests.

The person that will get the most fulfillment from this job must love talking to people and approach life with a happy and friendly mindset. Having an interest in personal development and a passion for ongoing education is a good sign that you will enjoy working well within our existing team and culture.

Our perfect candidate has full working experience with...

• Building backlinks
• Ranking local websites
• Wordpress
• Go High Level - CRM Software
• Support ticket software. (FreshDesk)
• G-Suite
• Zoom (on-camera meetings)
• Basic digital marketing knowledge (Online ads, Opt-in pages, Follow up sequences)
• Knowledge of Google Business Ads
• Administration of Facebook groups
• Slack (Communication)

Daily responsibilities include

• Working with the media team to ensure that the marketing campaigns for your clients are reaching their goals.
• Outbound proactive communication with clients.
• Building and launching customer delight sequences.
• Responding to incoming support requests.

If this sounds like this is the perfect role for you, here is your next step.

Shoot a video explaining why you feel you are the perfect person to join our incredible team and email it to .

Use the subject line : Customer Delight Rockstar Video Submission.

Please include your resume in the email.

Good luck and thank you for your interest.

Company Description

At Connection Inc. we are helping create the future of the mortgage industry by helping our clients successfully implement A.I. The Loan Officer CRM. Providing database marketing and appointment setting services and digital marketing that gets results. We also provide the coaching, support and accountability that help keep our clients motivated and getting results.

Company Description

At Connection Inc. we are helping create the future of the mortgage industry by helping our clients successfully implement A.I. The Loan Officer CRM. Providing database marketing and appointment setting services and digital marketing that gets results. We also provide the coaching, support and accountability that help keep our clients motivated and getting results.