Account Manager (DTC)

Impulso Media; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

Impulso Media, a dynamic digital marketing agency focused on e-commerce, seeks an entry-level Account Manager to enhance client relationships and drive impactful marketing campaigns. The role involves strategic guidance, project management, and fostering collaboration within the team while navigating a culture of creativity and professional growth.

Benefits

Professional Growth Opportunities

Wellness Days and Generous PTO

Performance-based Bonuses

Team-building Events

Employee Discounts

Qualifications

• Demonstrated experience in managing client relationships and campaign strategies.
• Proficient in project management and analytical skills to track performance metrics.
• Creative and collaborative mentality with a focus on marketing.

Responsibilities

• Serve as clients' primary point of contact.
• Develop comprehensive briefs and marketing plans.
• Monitor and analyze campaign performance metrics.

Skills

Client Relationship Management

Campaign Planning

Project Management

Analytical Skills

Creative Thinking

Collaboration

Education

Bachelor's degree in Marketing or related field

Job description

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Impulso Media is a dynamic e-commerce-centric digital marketing agency specializing in amplifying online presence and driving sales for businesses in the ever-evolving digital landscape. With a keen focus on pop culture, iconic brands, revered athletes, and influential personalities, we craft compelling campaigns that resonate with contemporary audiences.

Key Responsibilities

Client Relationship Management:

• Serve as clients' primary point of contact, maintaining regular communication and building strong relationships.
• Understand clients' business objectives, goals, and challenges to provide strategic guidance and solutions.
• Act as an advocate for the client within the agency, ensuring their needs and expectations are met or exceeded.
• Drive impactful client strategies and have the creative autonomy to develop and pitch innovative ideas that align with our clients’ goals.
• Seek opportunities for upselling or cross-selling additional services to existing clients to maximize revenue and account growth.

Campaign Planning and Strategy:

• Work closely with clients to develop comprehensive briefs and project scopes that align with their marketing objectives and target audience.
• Develop strategic advertising and marketing plans that leverage various channels, platforms, and tactics to achieve client goals.
• Provide insights and recommendations based on industry trends, market research, and campaign performance analysis.
• Work alongside notable figures across industries such as entertainment, sports, and e-commerce to craft unique, high-impact campaigns.

Project Management:

• Accountable for the execution of advertising campaigns, projects, and deliverables from inception to completion with the support of a coordinator.
• Collaborate with internal teams, including creative, paid, and strategy, to develop and implement client strategies.
• Support the coordinator in managing project timelines, creating briefs, budgets, and resources to ensure timely delivery and adherence to client requirements.
• Be a part of agency-driven initiatives to improve internal processes, enhance collaboration, and shape the direction of our work.

Budget Management:

• Oversee project budgets and financials, ensuring profitability and cost efficiency while delivering high-quality work.
• Monitor project expenses, reconcile budgets, and address any discrepancies or issues proactively.

Campaign Performance Analysis:

• Monitor and analyze campaign performance metrics, including key performance indicators (KPIs) such as reach, engagement, and conversions.
• Provide regular reports and insights to clients, highlighting campaign results, trends, and opportunities for optimization.
• Collaborate with internal teams to implement data-driven optimizations and improvements based on performance analysis.

Industry and Market Knowledge:

• Stay updated on industry trends, competitive landscape, and emerging technologies in advertising and marketing.
• Share industry insights and best practices with clients to help them stay ahead of the curve and achieve their business objectives.

Team Leadership and Collaboration:

• Foster a collaborative and positive work environment within the account team and across the agency.
• Ensure all account teams operate cohesively, aligning on processes, tools, documentation, etc., to benefit all business units.
• Provide leadership, guidance, and mentorship to junior team members, fostering their professional growth and development (including performance reviews and incentives).
• Collaborate effectively with cross-functional teams to ensure seamless execution and delivery of client projects.

Culture and Perks

At Impulso Media, we prioritize a supportive, fun, and creative work environment that celebrates each team member’s contributions:

• Professional Growth: Access to training, certifications, workshops, and mentorship opportunities to fuel your career.
• Wellness and PTO Benefits: Wellness days, generous PTO for vacation, and birthdays.
• Financial Incentives: Performance-based bonuses, new business commissions, and regular salary reviews.
• Social and Team Activities: Regular team-building events, happy hours, and volunteer opportunities.
• Exclusive Perks: Employee discounts through client partnerships, subscriptions to productivity tools, and a remote work equipment allowance.

What We're Looking For:

Strategic Client Partner: You excel at building strong client relationships, understanding their business needs, and translating them into actionable strategies that deliver results.

Creative Campaign Leader: You bring bold, innovative ideas to the table and thrive in fast-paced environments where pop culture, iconic brands, and high-profile personalities converge.

Project Management Pro: You know how to keep campaigns on track—coordinating across teams, managing timelines and budgets, and ensuring high-quality deliverables, every time.

Data-Driven Thinker: You’re analytical and metrics-savvy, using performance insights to optimize campaigns and guide smarter marketing decisions.

Collaborative Team Player: You’re a positive force in a team setting, offering mentorship, streamlining workflows, and contributing to a culture that values growth, creativity, and fun.

Bonus Points: Experience with Shopify and/or e-commerce brands.

Why Join Impulso Media?

At Impulso, we’re not just another agency—we’re a fast-growing, results-driven team that’s making waves in the DTC and CPG space. We’ve helped scale brands, managed millions in ad spend, and worked with names you know (and probably buy from). Our track record speaks for itself, and now we’re looking for yet another account manager to help us take it even further.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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