Warehouse Supervisor

Quincaillerie Richelieu Ltee; Kitchener; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Shareholder opportunity

Work-life balance

Career growth opportunities

Quality products

Job summary

Quincaillerie Richelieu Ltée is seeking a Warehouse Operations Supervisor to allocate tasks, supervise floor staff, and maintain an efficient, safe warehouse environment in Canada. You will monitor attendance, lead team meetings, and ensure targets are met while coordinating with senior leadership.

The role requires leadership, strong organization, and communication skills, with English required and French a plus. Forklift certification is preferred, and training is provided if needed.

Qualifications

• Education in Administration, Inventory Management, Logistics, or equivalent.
• 3–5 years of experience in a similar role.
• Strong analytical and problem-solving skills.
• Excellent organizational skills with ability to manage multiple priorities.
• English (spoken and written) required; French considered an asset.
• Basic proficiency in Microsoft Word and Outlook; intermediate proficiency in Excel.
• Forklift operator certification (training provided if needed).

Responsibilities

• Allocate tasks and manage resources to meet targets.
• Supervise employees on the floor and monitor attendance.
• Conduct regular floor walks for quality, safety, and cleanliness.
• Maintain a clean and organized warehouse (locations, equipment, workstations, receiving/shipping areas).
• Lead by example; maintain a tidy supervisors’ workstation.
• Prepare daily activity and performance reports.
• Lead weekly team meetings.
• Review and adjust targets with the Director as needed.
• Manage payroll for your team (subject to Director review).
• Conduct shift handover meetings between shifts.

Skills

Analytical skills

Problem-solving

Organizational skills

Teamwork

Communication skills

English proficiency

French helpful

Word & Outlook

Excel proficiency

Forklift certification

Leadership abilities

Education

Administration/Inventory Management/Logistics education or equivalent

Tools

Word

Outlook

Excel

Job description

• Using available tools, allocate tasks and assign human and material resources to meet targets established by management (targets may evolve over time):
• 48 Hours for Receiving / 72 Hours for Put-away
• Supervise employees’ work on the floor and monitor attendance and punctuality.
• Conduct regular floor walks to ensure quality, productivity, compliance with procedures, cleanliness, and safety.
• Ensure employees continuously maintain a clean and organized warehouse (locations, equipment, workstations, receiving/shipping areas, debris removal).
• Lead by example by maintaining a clean and organized supervisors’ workstation.
• Monitor performance indicators and ensure employees meet targets established by management.
• Identify performance gaps and operational issues.
• Meet with employees for disciplinary actions when required and recognize employees who meet or exceed expectations. Document all actions appropriately.
• When necessary, review and adjust targets with the Director, providing justification for changes.
• Ensure compliance with Health and Safety (H&S) requirements and manage documentation and investigations in the event of workplace incidents.
• Anticipate operational needs in collaboration with the Workflow Coordinator.
• Ensure smooth transitions for shift start/end times, breaks, and lunch periods to avoid productivity losses.
• Support, motivate, and guide team members.
• Act as a technical resource for the team (training will be provided on all roles).
• Communicate objectives, priorities, and operational instructions clearly to employees.
• Prepare daily activity and performance reports.
• Lead weekly team meetings.
• Verify availability of equipment and required materials.
• Propose ideas for continuous improvement of operational processes.
• Keep senior management informed of ongoing labor relations matters.
• Review financial / targets results with the Director monthly review to identify opportunities.
• Manage payroll for your team (subject to Director review).
• Maintain and manage the [e-mail] inbox.
• Conduct shift handover meetings with supervisors from the previous/next shift.

Requirements

• Education in Administration, Inventory Management, Logistics, or another operations-related discipline, or equivalent work experience.
• 3–5 years of experience in a similar role.
• Strong analytical and problem-solving skills.
• Excellent organizational skills with the ability to manage multiple priorities while maintaining a clean and efficient work environment.
• Strong teamwork and communication skills.
• English (spoken and written) required. French considered an asset.
• Basic proficiency in Microsoft Word and Outlook and intermediate proficiency in Excel required.
• Forklift operator certification (training will be provided if not already certified).
• Strong leadership and communication abilities.
• Comfortable standing for extended periods of time.

What we offer

• A Canadian flagship:As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive compensation package based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.