Senior Technical Inside Sales Representative

TECO-Westinghouse Motors (Canada) Inc.; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in manufacturing electric motors seeks a Senior Technical Inside Sales Representative in Edmonton. The role involves supporting customers, providing technical sales assistance, and collaborating with internal teams to drive growth. Ideal candidates will have a strong background in sales and technical support, along with a Bachelor's degree or equivalent experience. Join a diverse team committed to excellence and innovation.

Benefits

Competitive compensation and benefits package

Qualifications

• 5-7 years related experience/training in electric motors or industrial products.
• Proficiency in computer skills.

Responsibilities

• Support existing customers by identifying needs and resolving problems.
• Provide customer service, inside sales, and technical support.
• Review customer RFQs and prepare quotations.

Skills

Customer Service

Technical Support

Sales

Negotiation

Problem Solving

Education

Bachelor’s degree

Tools

SAP

Microsoft Office

Job description

Senior Technical Inside Sales Representative

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Direct message the job poster from TECO-Westinghouse Motors (Canada) Inc.

HR Business Partner II at TECO-Westinghouse Motor Company

Senior Technical Inside Sales Representative

SUMMARY

Review customer specifications and requirements to select and price equipment, provide quotes, answer customer inquiries, assist in sales presentations, and close orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Support existing customers by identifying needs and resolving problems or complaints; collaborate with Field Sales and internal teams to develop new customers within the designated market.
2. Promote team efforts in sales by acting as the internal advocate and liaison for TECO-Westinghouse Motors (Canada) Inc. (TWMI), coordinating the sales approach across all procurement parties: EPC, OEM, Distributor, and User. Conduct correspondence and negotiations with customers and TWMI.
3. Provide customer service, inside sales, and technical support to Canadian customers for TWMI’s motor and control products.
4. Train and guide less experienced team members.
5. Utilize TWMI’s SAP system for stock checks, order entry, report creation, and verifying order entries daily.
6. Contribute ideas for growth and development of TWMI’s market presence.
7. Review customer RFQs and prepare quotations following company guidelines.
8. Interpret and review customer specifications, applications, engineering documents, and related standards like NEMA MG1, CSA. Compile information and prepare quotations or request engineering quotes from the factory.
9. Support project management and assist with customer presentations and technical/commercial proposals.
10. Maintain negotiation records, manage costs and pricing, and gain proficiency in order entry processes.
11. Develop product knowledge across all offerings.
12. Follow sales strategies and plans, ensuring compliance with antitrust laws and company policies.
13. Familiarize with customer business practices relevant to duties.
14. Adhere to all company policies, including ISO 9001 standards and safety procedures.
15. Maintain regular attendance.
16. Perform other functions as required.

EDUCATION AND EXPERIENCE

• Bachelor’s degree preferred; or 5-7 years related experience/training in electric motors or industrial products; or equivalent combination.
• Proficiency in computer skills and Microsoft Office.

SKILLS AND ABILITIES

• Ability to read and interpret safety rules, standards, operating instructions, and technical documents.
• Legal ability to work in Canada without sponsorship.

POSITION DETAILS

Type: Full-time

Location: Edmonton, AB

TECO-Westinghouse offers a competitive compensation and benefits package.

ABOUT US

TECO-Westinghouse Motors (Canada) Inc. is an innovative employer committed to diversity and equal opportunity. We lead in manufacturing electric motors and variable frequency drives, serving industries such as petrochemical, utility, pulp and paper, water/wastewater, marine, mining, and metals.

Headquartered in Edmonton, Alberta, we foster a culture of teamwork and customer service excellence.

Learn more at: www.tecowestinghouse.ca

We thank all applicants; only those selected for an interview will be contacted.