Senior Technical Inside Sales Representative

TECO-Westinghouse; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Technical Inside Sales Representative to join their dynamic team in Edmonton. This role involves reviewing customer specifications, providing quotes, and supporting the sales process for electric motors and control products. You will work closely with field sales and internal teams to drive customer satisfaction and business growth. With a focus on technical guidance and customer service, this position offers a unique opportunity to make a significant impact in a thriving market. If you are passionate about sales and have a strong technical background, this role is perfect for you.

Qualifications

• Bachelor’s degree preferred or 5-7 years related experience with electric motors.
• Proficiency in Microsoft Office and SAP required.

Responsibilities

• Provide direct support to customers and assist in sales presentations.
• Utilize SAP for stock checks and order entry functions.

Skills

Verbal Communication

Written Communication

Problem Solving

Customer Service

Education

Bachelor's Degree

5-7 years experience with electric motors

Tools

SAP

Microsoft Office

Job description

Senior Technical Inside Sales Representative

3 days ago Be among the first 25 applicants

Summary
Review customer specifications and requirements to select and price equipment, provide quotes, answer customer inquiries, assist in sales presentations and closing orders. This position is located in Edmonton, AB.

Essential Duties And Responsibilities

• Provide direct support to existing customers to identify their needs and help solve their problems or complaints. Work with Field Sales and internal resources to develop new customers within his/her defined market.
• Promote team efforts in selling by acting as the internal advocate and liaison for TECO-Westinghouse Motors (Canada) Inc. (TWMI) Field Sales and customers. Internally coordinate TWMI's Sales approach across all parties in the procurement process: EPC, OEM, Distributor, and User. Conduct correspondence and negotiations with customers and TWMI.
• Provide Customer Service, inside sales and technical support to our Western Canadian customers for TWMI’s motor and control products.
• Utilize TWMI’s SAP system in order to perform stock checks & order entry functions and to create reports and verify order entries on a daily basis.
• Provide and implement ideas to further the growth and development of TWMI’s presence in the marketplace.
• Train and provide technical guidance to less experienced teammates.
• Review customer generated general RFQ’s, providing quotations per the company guidelines.
• Interpret and review customer supplied RFQ’s, specifications; application or engineering documents and details. Understand related NEMA MG1, CSA or other specifications for electric motors. Compile the required information and prepare a quotation from the factory price guidelines or request required Engineering quotation from factory.
• Work with project management personnel offering support and guidance when needed.
• Prepare the technical document that transmits the customer order to engineering.
• Maintain negotiation records, cost and price. Negotiate motor inquiries. Gain proficiency in the order entry process.
• Assist with customer presentations and assemble complete technical/commercial proposal data on time. Provide marketing literature to customers as needed.
• Gain product knowledge on all products.
• Follow sales plans and strategies.
• Be cognizant of antitrust laws and company policies.
• Become familiar with customers' business practices and procedures as they relate to his/her duties.
• Comply with all Company policies, including Company ISO 9001 Standards and Company Safety procedures.
• Regular attendance is an essential function of this position.
• Other functions as required (non-essential functions).

Education And Experience

• Bachelor’s degree preferred; or 5-7 years related experience and/or training with electric motors or Industrial Products; or equivalent combination of education and experience.
• Computer knowledge required.
• Microsoft Office proficiency is a must.

Skills And Abilities

• Read and interpret documents such as safety rules, standards, operating and maintenance instructions, white papers and procedure manuals.
• Great verbal & written communication skills.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Appliances, Electrical, and Electronics Manufacturing