Senior Technical Consultant/Manager, Senior ServiceNow Developer

KPMG Canada; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Senior Technical Consultant/Manager to develop and manage ServiceNow applications. This role involves engaging with various ServiceNow modules, customizing user interfaces, and ensuring effective integrations. The ideal candidate will have extensive experience in ServiceNow, strong scripting skills, and a collaborative mindset within agile teams.

Qualifications

• 4-6 years of experience with ServiceNow, including custom development.
• Proficient in ServiceNow scripting and integrations.

Responsibilities

• Develop and tailor ServiceNow applications for deployments.
• Conduct design, development, and testing of ServiceNow systems.
• Document design and development processes.

Skills

JavaScript

HTML

CSS

REST

SOAP

Job description

Senior Technical Consultant/Manager, Senior ServiceNow Developer

Join to apply for the Senior Technical Consultant/Manager, Senior ServiceNow Developer role at KPMG Canada

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

KPMG’s Technology Consulting Advisory Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value.

We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, in order for them to become a digitally connected enterprise. We help CIOs make their function future-ready.

Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements.

What You Will Do

• Develop, set up, and tailor ServiceNow applications for both new and existing deployments.
• Engage with a variety of applications in ServiceNow, including ITSM, HRSD, ITOM, and CSM.
• Establish and configure functional data, including Notifications and Service Level Agreements.
• Create and set up script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, and ACLs, as well as create or modify tables and their relationships.
• Establish interfaces between ServiceNow and other platforms based on integration opportunities identified by Solution Architects.
• Conduct design, development, unit testing, and troubleshoot system and integration testing.
• Document the design, development processes, unit test cases, and implementation plans.
• Advise on Administration settings and best practices.
• Collaborate effectively within diverse teams in an inclusive culture that values individual contributions.

What You Bring To The Role

• At least 4-6 years of experience with ServiceNow, including custom development and configuration.
• Proficient in ServiceNow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services.
• Understanding and experience with Business Rules, Script Includes, UI Actions, and all scripted components of ServiceNow.
• Ability to customize the ServiceNow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets.
• Knowledgeable in integrations and migrations.
• Strong understanding of ServiceNow administration settings, with extensive functional and technical expertise of the platform, and experience in delivering medium to large-scale implementations.
• Proven ability to troubleshoot technical issues effectively.
• Comfortable working in an agile environment that emphasizes continuous feedback and team interaction, with the ability to perform under high pressure.

Our Values, The KPMG Way

• Integrity: We do what is right.
• Excellence: We never stop learning and improving.
• Courage: We think and act boldly.
• Together: We respect each other and draw strength from our differences.
• For Better: We do what matters.

KPMG in Canada is an equal opportunities employer committed to creating a respectful, inclusive, and barrier-free workplace. We welcome all qualified candidates to apply.

Additional Information

We provide adjustments and accommodations throughout the recruitment process to support all candidates. For support, contact KPMG’s Employee Relations Service team at 1-888-466-4778.