Senior Technical Associate

Keurig Dr Pepper; Mississauga; Hybrid; CAD 50,000 - 63,000; Full time

Benefits offered by this job

Medical

Dental

Disability insurance

Life insurance

Paid time off

RRSP with company match

Tuition reimbursement

Employee assistance program

Coffee discount

Job summary

Keurig Dr Pepper in Mississauga, Ontario is seeking a Senior Technical Associate to install, service and maintain VHCS equipment at customer sites. The role emphasizes delivering high beverage quality and customer satisfaction.

You will travel to client locations (10-20%); have 3–5 years in a technical role; hold a technical diploma, and be comfortable training teammates. Benefits include medical, dental, RRSP matching, and paid time off.

Qualifications

• High School Diploma is required.
• 3 to 5 years in similar technical role.
• Education in electronics / appliance repair / electromechanics preferred.
• Experience in training a team.

Responsibilities

• Service and maintain customer equipment.
• Travel to and from customer locations to troubleshoot and fix equipment.
• Install machines at customer locations.
• Maintain adequate parts levels in the truck for equipment repairs.

Skills

Mechanical aptitude

Team training

Customer service

Strong communication

Valid Driver's License

Education

High School Diploma

Diploma / Certification in electronics / appliance repair / electromechanics

Job description

Job Overview:

This role is aligned to the Coffee Operating Unit

Senior Technical Associate

Great Brands & Great People.

We work with big, exciting coffee and beverage brands, and we have fun doing it!

Our forward-looking culture is the foundation for a fast-paced environment where we dream big and love what we do.

We're looking for a roll-up-your-sleeves person to join our team and build a career as aSenior Technical Associate in Mississauga, Ontario.

DESCRIPTION

Responsible for the installation, set-up, repair and ongoing maintenance of VHCS equipment while assuring the highest level of customer satisfaction and beverage quality.

RESPONSIBILITIES

• Service and maintain customer equipment;
• Travel to and from customer locations to troubleshoot and fix equipment;
• Install machines at customer locations;
• Maintain adequate parts levels in the truck for equipment repairs.

This list is not exhaustive. Any other related duties may be assigned by the line manager.

Total Rewards:

CAD $49,900.00 - $62,920.00 annually.

Actual placement within the compensation range may vary depending on experience, skills, and other factors. Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

Requirements:

QUALIFICATIONS

• High School Diploma;
• 3 to 5 years in similar technical role;
• Strong mechanical aptitude - Education in a technical capacity such as a diploma / certification in electronics / appliance repair / electromechanics (highly preferred);
• Experience in training a team member.

COMPETENCIES

• Bilingualism in concerned provinces;
• Valid Driver's License and clean driver's abstract;
• Basic computer skills;
• Strong communication (verbal, written) and customer-service skills;
• Ability to handle a physically demanding job with heavy lifting (up to 50lbs);
• Ability to travel (10-20 % of the time).

#VHCS

Company Overview:

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, Peñafiel®, GHOST®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be anemployer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:

KDP uses artificial intelligence toassistwithinitialresume screening and candidate matching. This technology helps us efficientlyidentifycandidates whose qualifications align with our open roles.AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly [e-mail] lieu of clicking Apply.In order for your application to be considered and opted out of AI, you must include the words 'AI Opt-Out' and either job title and location or Job ID # in the email subject linein your email application.

Vacancy Transparency :

This role is being posted for an existing vacancy.