Associate Manager, Operations

Keurig Dr Pepper; Saskatoon; On-site; CAD 74,000 - 96,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Disability insurance

Life insurance

Paid time off

RRSP matching

Tuition reimbursement

Employee assistance program

Coffee discount

Job summary

Keurig Dr Pepper is seeking an Associate Manager, Operations VH in Saskatoon, Saskatchewan. This permanent, full-time role focuses on leading delivery and warehouse teams, driving service excellence, and optimizing inventory and processes in a collaborative, safety-minded environment.

You will manage staff relations, coach teams, and coordinate with leaders nationwide to ensure operational efficiency and adherence to corporate policies.

Qualifications

• 5+ years of experience in operations and people management.
• Ability to coach, lead and build high-performance teams.
• Strong communication skills and ability to plan and optimize KPIs.
• Experience promoting safety and Occupational Health and Safety policies.

Responsibilities

• Oversee delivery and warehouse teams (7-12) to ensure service levels.
• Ensure customers receive top-level service and meet service levels.
• Supervise warehouse activities and monitor inventory targets (inventory value, days of inventory).
• Maintain staff relations through meetings, reviews, route rides, and coaching.
• Carry out administrative procedures in line with company policies.
• Manage employee lifecycle including recruitment, onboarding, retention and offboarding, with coaching.
• Foster an inclusive, collaborative environment aligned with KDP values.

Skills

Operations management

People management

Coaching & development

Team leadership

Job description

Job Overview

Associate Manager, Operations VH

Saskatoon, Saskatchewan

Permanent, full-time

Founded on the heritage of generations of coffee services entrepreneurs Van Houtte Coffee Services prides itself on offering the highest levels of customer service day in day out. We brew over 1 000 000 cups of coffee every day, in 25 cities from coast to coast. We offer exciting careers and growth opportunities in a dynamic, challenging, ever-changing and fast paced work environment. We are proud to be part of Canada's Top 100 employers and Canada's Top 100 employers for young professionals.

What you will do

• Oversee our delivery and warehouse teams composed of Technical, Delivery and Warehouse Associates. (7-12)
• Ensure that all customers are receiving top level service and that service levels are met.
• Supervise warehouse activities and ensure inventory targets are attained (i.e.: inventory values, days of inventory on hand, etc.)
• Maintain positive staff relations through consistent and effective communication including staff meetings, weekly reviews, route rides, and one on one communication.
• Make sure relevant administrative procedures are carried out correctly and efficiently in accordance with company policies.
• Oversee and manage administrative processes and procedures, ensuring these are executed and completed efficiently and in accordance with corporate policy
• Manage, and support the employee lifecycle (recruitment, orientation, and onboarding, retention, and offboarding). Provide coaching and performance feedback, supporting professional growth, training, and development
• Ensures an inclusive and collaborative work environment that is aligned with KDP values and policies
• Collaborate closely with Associate Managers and leaders across the territory and country to promote synergy

Total Rewards

CAD $73,900.00 - $95,700.00 annually

• Actual placement within the compensation range may vary depending on experience, skills, and other factors.
• Annual bonus based on performance and eligibility.
• Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

Requirements

Our company culture might be for you if

• You are a customer first, roll-up-my-sleeves and get-it-done enthusiast.
• You see grey zones, blurry lines and change as an opportunity to improve.
• You chase down solutions to obstacles and revel when faced with challenges.
• You preach teamwork, resourcefulness and entrepreneurial thinking.

This role might be for you if

• You have strong experience in operations and people management (5 years)
• You are a good communicator who likes to coach, lead and build high-performance teams
• You are problem solver who easily navigates through ambiguity and unforeseen situations
• You like planning, optimizing and playing within key performance indicators
• You foster a safe work environment by promoting Occupational Health and Safety policies.

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles.

Vacancy Transparency

This role is being posted for an existing vacancy.