Senior Strategic Communications Leader, Claims (Hybrid)

Intact Financial Corporation; Toronto; Hybrid; CAD 119,000 - 145,000; Full time

Benefits offered by this job

Flexible hybrid work model

Extra days off per year

Wellbeing benefits and telemedicine

Share plan & ESPP

Job summary

Intact Financial Corporation is hiring a Communications Manager, Claims to shape how our Claims organization communicates and advances strategic priorities. You will partner with executives to translate objectives into focused communication plans and build a high-performing team.

The role requires a strategic, creative communicator with strong writing skills and a track record of influencing senior stakeholders in a complex organization. Hybrid work model offered.

Qualifications

• Eight+ years in communications, marketing or related field.
• At least three years in people leadership.
• Experience developing strategic communications plans in a complex organization.
• Strong ability to work with executives and senior stakeholders.
• Excellent writing, editing and content-development expertise.
• Comfort navigating ambiguity and managing multiple priorities.
• Bilingualism is required for Quebec interactions.
• Authorized to work in Canada; no Canada work experience required.

Responsibilities

• Lead, coach and develop team members to meet development goals.
• Translate strategies into focused, actionable plans and deliver on them.
• Align claims communications with business objectives and stakeholder needs.
• Build measurement loops to demonstrate impact and inform strategy.
• Provide oversight for writing, editing and distribution of content.
• Partner with executives to provide communications counsel and leadership support.
• Foster relationships across Claims and the broader organization to influence outcomes.
• Navigate shifting priorities and adapt communications as needed.
• Champion continuous improvement and inclusive practices.

Skills

Strategic communications

People leadership

Executive collaboration

Writing & editing

Change management

Ambiguity adaptation

Team development

Inclusivity

Job description

Intact Financial Corporation is hiring a Communications Manager, Claims to shape how our Claims organization communicates and advances strategic priorities. You will partner with executives to translate objectives into focused communication plans and build a high-performing team.

The role requires a strategic, creative communicator with strong writing skills and a track record of influencing senior stakeholders in a complex organization. Hybrid work model offered.