Senior Claims Leader: Mid-Market & Specialty (Hybrid)

The-Sovereign-General-Insurance-Company; Calgary; Hybrid; CAD 143,000 - 238,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Sovereign Insurance is seeking an AVP, Claims - Mid‑Market & Specialty to lead our national claims function. This role ensures exceptional claims execution, including coverage, reserve integrity, and indemnity outcomes, across Canada with a senior technical lens.

We require 10–15+ years in complex commercial claims and 7–10+ years in people leadership, with CIP designation mandatory and FCIP/CRM valued; English is essential, French is a plus. Hybrid work with in‑office presence required.

Qualifications

• Post secondary degree in Business/Commerce or related; CIP designation required.
• 10–15+ years of complex and specialty commercial claims handling, with mid-market focus.
• 7–10+ years of people leadership experience in a national or multi-regional setting.

Responsibilities

• Provide technical leadership on complex claims, including coverage interpretation and major losses.
• Chair Large Loss Committee and manage reserve integrity with actuarial input.
• Lead regional claims delivery with bilingual service excellence in Canada.
• Leverage claims analytics to monitor costs and outcomes.
• Build confidence with insureds, brokers, MGA, and delegated authorities.
• Drive AI-enabled capabilities and continuous improvement in claims processes.
• Develop and retain a high‑performing, technically strong claims team.
• Ensure governance, regulatory compliance, and budget alignment.

Skills

Complex claims leadership

Strategic leadership

Stakeholder management

English proficiency

French is asset

Education

Post secondary degree in Business/Commerce or related

CIP designation

FCIP or CRM valued

MBA an asset

Job description

Sovereign Insurance is seeking an AVP, Claims - Mid‑Market & Specialty to lead our national claims function. This role ensures exceptional claims execution, including coverage, reserve integrity, and indemnity outcomes, across Canada with a senior technical lens.

We require 10–15+ years in complex commercial claims and 7–10+ years in people leadership, with CIP designation mandatory and FCIP/CRM valued; English is essential, French is a plus. Hybrid work with in‑office presence required.