Senior Specialist, Logistics

Mejuri; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

Join a leading company in the ecommerce sector as a Senior Specialist in Logistics, responsible for managing logistics from execution to performance. This role offers an opportunity to work in a collaborative environment focused on continuous improvement and project leadership, ensuring efficient deliveries and fulfilling an operational mindset in Toronto.

Benefits

Three weeks vacation plus personal days

Comprehensive medical and dental benefits

Parental leave salary top-up

Internal coaching and development programs

Qualifications

• Able to identify and evaluate logistics opportunities.
• Experience in logistics setting preferred.
• Interest in coaching and developing junior employees.

Responsibilities

• Oversee end-to-end ecommerce logistics and performance.
• Conduct network analysis to identify logistical improvements.
• Partner with carriers to ensure timely deliveries.

Skills

Analytical

Problem-Solving

Project Leadership

Continuous Improvement

Communication

Education

Experience in logistics or operations

Tools

GSuite

Fulfil.io

SQL

Job description

As the Senior Specialist, Logistics, you will own all ecommerce logistics in a global network. This involves everything from execution to performance, carrier partnerships, leading projects and going deep into data to find the next opportunity. If you are excited to solve operational problems, while also diving into data to find our next opportunity - this might be the role for you!

It’s a great time to join the Logistics team because we are working to create a fast, reliable and scalable supply chain in a growth environment.

What You'll Do :

• Own ecommerce logistics end-to-end including execution, performance, continuous improvement and cross-functional projects.
• Own all ecommerce logistics metrics across speed, cost & service. Deep dive performance metrics and proactively find opportunities to close gaps.
• Own the month-end analysis for ecommerce logistics and support the budget development for ecommerce logistics.
• Partner closely with carriers to drive performance and uncover opportunities.
• Drive execution on ecommerce logistics, resolving issues and ensuring timely delivery. Partner with Customer Experience, Product Supply, Retail and Operations.
• Lead mid-sized cross-functional projects such as launch of same-day delivery or localized shipping opportunities. Work across teams to make things happen.
• Conduct network analysis to identify new opportunities to improve speed, service, and customer experience.
• Create business cases evaluating different opportunities and effectively work with teams to take on new ideas.
• Coach others on the team and help them grow (indirectly).
• Lead all holiday preparation for the overall logistics team.
• Work closely with the Product team to integrate technology into the supply chain. Effectively capture ideas, communicate and assist with implementation.
• Partner with cross-functional teams on day-to-day issues and support projects with retail, CX, product supply and product.

What You'll Bring To The Team :

• Highly analytical, willing to dive into data and find opportunities. Able to take on ambiguous problems and develop business cases and models to evaluate opportunities (e.g., network analysis etc, carrier selection etc.).
• Ability to lead cross-functional projects across teams (e.g., product supply, product, retail etc). Lead end-to-end from identification to execution to retrospectives.
• Continuous improvement mindset - Always looking for the next opportunity. Proactively finding ways to improve our business across cost, speed and customer experience.
• Ability to drive execution to ensure on-time shipments and work internally and with carriers to resolve issues.
• Experience in operation setting (transport, logistics, or ops) preferred.
• Passion to deep dive metrics, understand root cause and help close gaps.
• Strives in ambiguous situations and brings a problem-solving approach to work.
• Interest in coaching junior employees and helping them grow in their role (even when they don’t report directly to you).

Things We Consider An Asset :

• Familiarity with GSuite, Fulfil.io, Customs regulations.
• Lean Six Sigma exposure or continuous improvement exposure is a plus.
• Experience with shipping software platforms.
• SQL or ability to learn (or similar skill set for data deep dives).

Benefits at Mejuri :

• A minimum of three weeks vacation, plus generous personal days and three religious observance days (for full-time employees).
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.
• Internal coaching department and learning and development to support career growth and plans for everyone.

Please note that these benefits apply to full-time employees.

Location :

At Mejuri we embrace an onsite working environment and support our fulfillment employees to be successful onsite to drive collaboration and deepen relationships with one another.

LI-Hybrid

This role will be operating onsite at our fulfillment centre and our headquarters in Toronto.

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