Senior Specialist, Logistics

Mejuri; Old Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Senior Specialist in Logistics to drive ecommerce logistics and enhance operational efficiency. This role involves owning logistics metrics, conducting in-depth data analysis, and leading cross-functional projects to improve service delivery. You will collaborate closely with various teams and partners to create a reliable, scalable supply chain. With a focus on continuous improvement and problem-solving, this position offers a chance to make a significant impact in a dynamic environment. Join a team that values growth, collaboration, and a commitment to excellence in logistics.

Benefits

Three weeks vacation

Comprehensive medical and dental benefits

Parental leave salary top-up

Semi-annual performance reviews

Internal coaching department

Generous product discount

Qualifications

• Strong analytical skills to dive into data for opportunities.
• Experience leading cross-functional projects from start to finish.
• Passion for continuous improvement and operational efficiency.

Responsibilities

• Own ecommerce logistics, ensuring timely delivery and performance.
• Conduct network analysis to improve speed and customer experience.
• Lead projects and coach team members for growth and success.

Skills

Analytical Skills

Project Management

Continuous Improvement Mindset

Problem-Solving

Logistics Experience

Coaching

Education

Bachelor's Degree in a relevant field

Tools

GSuite

Fulfil.io

SQL

Shipping Software Platforms

Job description

The Role:

As the Senior Specialist, Logistics, you will own all ecommerce logistics in a global network. This involves everything from execution to performance, carrier partnerships, leading projects and going deep into data to find the next opportunity. If you are excited to solve operational problems, while also diving into data to find our next opportunity - this might be the role for you!

It’s a great time to join the Logistics team because we are working to create a fast, reliable and scalable supply chain in a growth environment.

What You'll Do:

• Own ecommerce logistics end-to-end including execution, performance, continuous improvement and cross-functional projects.
• Own all ecommerce logistics metrics across speed, cost & service. Deep dive performance metrics and proactively find opportunities to close gaps.
• Own the month-end analysis for ecommerce logistics and support the budget development for ecommerce logistics.
• Partner closely with carriers to drive performance and uncover opportunities.
• Drive execution on ecommerce logistics, resolving issues and ensuring timely delivery. Partner with Customer Experience, Product Supply, Retail and Operations.
• Lead mid-sized cross-functional projects such as launch of same-day delivery or localized shipping opportunities. Work across teams to make things happen.
• Conduct network analysis to identify new opportunities to improve speed, service, and customer experience.
• Create business cases evaluating different opportunities and effectively work with teams to take on new ideas.
• Coach others on the team and help them grow (indirectly).
• Lead all holiday preparation for the overall logistics team.
• Work closely with the Product team to integrate technology into the supply chain. Effectively capture ideas, communicate and assist with implementation.
• Partner with cross-functional teams on day-to-day issues and support projects with retail, CX, product supply and product.

What You'll Bring To The Team:

• Highly analytical, willing to dive into data and find opportunities. Able to take on ambiguous problems and develop business cases and models to evaluate opportunities (e.g., network analysis etc, carrier selection etc.).
• Ability to lead cross-functional projects across teams (e.g., product supply, product, retail etc). Lead end-to-end from identification to execution to retrospectives.
• Continuous improvement mindset - Always looking for the next opportunity. Proactively finding ways to improve our business across cost, speed and customer experience.
• Ability to drive execution to ensure on-time shipments and work internally and with carriers to resolve issues.
• Experience in operation setting (transport, logistics, or ops) preferred.
• Passion to deep dive metrics, understand root cause and help close gaps.
• Strives in ambiguous situations and brings a problem-solving approach to work.
• Interest in coaching junior employees and helping them grow in their role (even when they don’t report directly to you).

Things We Consider An Asset:

• Familiarity with GSuite, Fulfil.io, Customs regulations.
• Lean Six Sigma exposure or continuous improvement exposure is a plus.
• Experience with shipping software platforms.
• SQL or ability to learn (or similar skill set for data deep dives).

Benefits at Mejuri:

• A minimum of three weeks vacation, plus generous personal days and three religious observance days (for full-time employees).
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.
• Internal coaching department and learning and development to support career growth and plans for everyone.
• A generous product discount!

Please note that these benefits apply to full-time employees.

Location:

At Mejuri we embrace an onsite working environment and support our fulfillment employees to be successful onsite to drive collaboration and deepen relationships with one another.

#LI-Hybrid

This role will be operating onsite at our fulfillment centre and our headquarters in Toronto.