Senior Service Repair Technician (23922)

Wesco; Kelowna; On-site; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Senior Service Repair Technician, where you'll engage in advanced equipment installation and diagnostics on-site. This role offers the chance to develop proposals for clients, monitor sales statistics, and ensure a high level of service. With a commitment to employee growth and well-being, the company provides excellent training, educational assistance, and a comprehensive benefits package. If you're ready to take your career to the next level with a leader in supply chain solutions, this is the opportunity for you!

Benefits

Generous Paid Time Off

Comprehensive Insurance Options

Retirement Savings Benefits

National Discounts on Common Items

Qualifications

• 3-5 years of service and repair experience preferred.
• Strong customer service skills are essential.

Responsibilities

• Provide advanced equipment installation and diagnose problems.
• Monitor and track monthly sales for service and repair department.

Skills

Microsoft Office

Verbal Communication

Written Communication

Customer Service

Problem Solving

Education

High School Degree

Certificate in WHMIS

Certificate in TDG

Forklift Operations License

Job description

Why You’ll Love Wesco?

When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and services portfolio and our massive scale, there are endless opportunities for you to build your career with us.

A Day in The Life of a Senior Service Repair Technician:

• As a Senior Service Repair Technician, you will operate on site at customer locations and provide advanced equipment installation, diagnose equipment problems, and train employees.
• You will be in charge of identifying issues and presenting solutions.
• Develop and present proposals and quotes to clients for repair
• Ensure service team completes activity log daily
• Monitor and track monthly sales for service and repair department and reports statistics to management
• Service and repair restoration, abatement, respiratory, and confined space equipment
• Conducts in-house or on-site DOP testing

What’s in it for You?

• Wesco is not just a job, but a company where you can learn, develop, and build your career!
• In addition to training and development opportunities we offer educational assistance so you can pursue your passions
• A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, retirement savings benefits (vary by country), and more.
• National discounts on commonly used items (computers, appliances, services, etc.)

*Benefits may vary by location and union environment

Education & Experience:

• High school degree or equivalent required
• Certificate or license in WHMIS, TDG or forklift operations preferred
• 3 years required; 5 years preferred service and repair experience
• 3 years required; 5 years preferred customer service experience

Skills & Requirements :

• Proficient in Microsoft Office applications
• Strong verbal and written skills
• Ability to lift up to 50 pounds
• Ability to stand or walk for extended periods

Are You Ready to Launch Your Career with Wesco?

Founded in 1922, Wesco has grown and transformed into an industry-leading Fortune 250 supply chain solutions company. Join us as we build, connect, power, and protect the world.

https://www.Wesco.com/careers