Senior Security Investigator

Intello Technologies Inc.; Edmonton; On-site; CAD 86,000 - 136,000; Full time

Benefits offered by this job

Performance bonus (15%)

Job summary

TELUS is seeking an experienced investigator to join the Corporate Investigations Team in Canada. The role focuses on complex internal and external investigations to protect TELUS assets, people, and brand.

You will collaborate with law enforcement, legal, and various internal stakeholders to drive cases to resolution. Responsibilities include producing summary reports, data analysis, and conducting interviews.

Qualifications

• At least 5 years of experience in an investigative position.
• Proficient computer skills, computer application and database query language.
• Strong report writing, communications and interviewing skills.
• Familiarity with the Criminal and Civil Justice System.
• Ability to investigate incidents through technology and data analytics.
• Ability to obtain Government of Canada Security Clearance.

Responsibilities

• Conduct various complex internal and external investigations.
• Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution.
• Work closely with Internal Stakeholders including People & Culture, Labor Relations, Legal Services and other TELUS Security Teams.
• Produce summary investigation reports for distribution to TELUS leaders.
• Query and Analyse various electronic data sources for case evidence.
• Thoroughly build and document cases to support findings and resolutions.
• Provide Security recommendations and participate in Projects for proactive measures.
• Evaluate cases for patterns and trends to identify failures in policies, procedures and/or internal controls.
• Urgent response for threats toward TELUS assets and personnel.
• Lead and participate in investigative interviews.

Skills

Investigations

Data analysis

Report writing

Interviewing

Communication

Job description

Select how often (in days) to receive an alert:

Jobs by Category: Security & Automation

Job Function: Cybersecurity

Status: Full Time

Schedule: Regular

Description

Join our team and what we'll accomplish together

Help business leaders solve complex business challenges

The Corporate Investigations Team is one of the most compelling and interesting functions at TELUS. We are dedicated to ensuring the security of our team members, customers, and assets, employing the latest investigative techniques and methods to maintain a best-in-class operation. In this role, you will be responsible for investigating complex, high-impact cases that protect TELUS against a wide scope of threats and breaches. Success requires active collaboration with core business units to deliver positive outcomes for both our people and our brand.

What you’ll do

Conduct various complex internal and external investigations

Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution

Work closely with Internal Stakeholders including People & Culture, Labor Relations, Legal Services and other TELUS Security Teams

Produce summary investigation reports for distribution to TELUS leaders

Query and Analyze various electronic data sources for case evidence

Thoroughly build and document cases to support findings and resolutions

Provide Security recommendations and participate in Projects for proactive measures

Evaluate cases for patterns and trends to identify failures in policies, procedures and/or internal controls

Urgent response for threats toward TELUS assets and personnel

Lead and participate in investigative interviews

Qualifications

What you bring

At least 5 years of experience in an investigative position

Proficient computer skills, computer application and database query language

Strong report writing, communications and interviewing skills

Familiarity of the Criminal and Civil Justice System

Ability to investigate incidents through traditional means, using technology and data analytics

Ability to respond to urgent incidents outside regular business hours

Must have a Private Investigator License

Ability to obtain a Government of Canada Security Clearance

Great-to-haves

Experience as a court or arbitration witness

Working knowledge in the Telecommunications industry

Familiarity of Digital Forensic concepts, Fraud and Technical investigations

Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Cybersecurity

We're passionate about driving cyber resilience and rapidly adapting to the evolving cyber threat landscape. If you've ever envisioned what the future of enterprise security looks like, visualized cutting-edge strategies to better protect emerging technologies (including AI) and enjoy driving programs that reduce cyber risk as part of a highly engaged Canadian cybersecurity team, we want you to be part of the organization that makes it happen.

We are honoured to be recognized

Team TELUS at a glance

1.4M
Days volunteered in our communities

$1.3
Billion contributed to charitable and community organizations since 2000

15.2
Million customer connections

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.