Senior Security Investigator

TELUS; Edmonton; On-site; CAD 80,000 - 110,000; Full time

Job summary

TELUS in Edmonton is seeking an experienced Corporate Investigator to join the Corporate Investigations Team. You will conduct complex internal and external investigations, collaborate with law enforcement and legal, and produce clear reports for TELUS leadership.

The role requires 5+ years in investigative work, strong written and interviewing skills, knowledge of criminal and civil justice systems, and ability to respond to urgent incidents outside business hours.

Qualifications

• 5+ years of experience in an investigative position.
• Strong report writing, communications and interviewing skills.
• Familiarity with the Criminal and Civil Justice System.
• Ability to investigate incidents through traditional means, using technology and data analytics.
• Ability to respond to urgent incidents outside regular business hours.
• Must have a Private Investigator License.
• Ability to obtain a Government of Canada Security Clearance.

Responsibilities

• Conduct various complex internal and external investigations.
• Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution.
• Work closely with Internal Stakeholders including People & Culture, Labor Relations, Legal Services and other TELUS Security Teams.
• Produce summary investigation reports for distribution to TELUS leaders.
• Query and Analyze various electronic data sources for case evidence.
• Thoroughly build and document cases to support findings and resolutions.
• Provide Security recommendations and participate in Projects for proactive measures.
• Evaluate cases for patterns and trends to identify failures in policies, procedures and/or internal controls.
• Urgent response for threats toward TELUS assets and personnel.
• Lead and participate in investigative interviews.

Skills

Investigation

Report writing

Data analytics

Communication skills

Interviewing

Tools

SQL

Job description

Description

The Corporate Investigations Team is one of the most compelling and interesting functions at TELUS. We are dedicated to ensuring the security of our team members, customers, and assets, employing the latest investigative techniques and methods to maintain a best-in-class operation. In this role, you will be responsible for investigating complex, high-impact cases that protect TELUS against a wide scope of threats and breaches. Success requires active collaboration with core business units to deliver positive outcomes for both our people and our brand.

What You’ll Do

• Conduct various complex internal and external investigations
• Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution
• Work closely with Internal Stakeholders including People & Culture, Labor Relations, Legal Services and other TELUS Security Teams
• Produce summary investigation reports for distribution to TELUS leaders
• Query and Analyze various electronic data sources for case evidence
• Thoroughly build and document cases to support findings and resolutions
• Provide Security recommendations and participate in Projects for proactive measures
• Evaluate cases for patterns and trends to identify failures in policies, procedures and/or internal controls
• Urgent response for threats toward TELUS assets and personnel
• Lead and participate in investigative interviews

Qualifications

What you bring

• At least 5 years of experience in an investigative position
• Proficient computer skills, computer application and database query language
• Strong report writing, communications and interviewing skills
• Familiarity of the Criminal and Civil Justice System
• Ability to investigate incidents through traditional means, using technology and data analytics
• Ability to respond to urgent incidents outside regular business hours
• Must have a Private Investigator License
• Ability to obtain a Government of Canada Security Clearance

Great-to-haves

• Experience as a court or arbitration witness
• Working knowledge in the Telecommunications industry
• Familiarity of Digital Forensic concepts, Fraud and Technical investigations