Senior Salesforce CRM Solution Architect

Charger Logistics Inc.; Brampton; On-site; CAD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc., based in Brampton, ON, seeks a Senior Salesforce CRM Implementation Lead / Solution Architect to assess and transform our Salesforce environment and steer future-state CRM initiatives. This is a hands-on architecture and implementation leadership role.

The ideal candidate can independently assess our existing CRM, define the future-state solution, build the roadmap, and lead the organization through implementation while collaborating with IT/TMS and business teams.

Qualifications

• Minimum 8+ years in Salesforce
• At least 5+ years in architecture/leadership of enterprise implementations
• Strong hands-on experience with Sales Cloud, Service Cloud, Flow/automation, integrations, data migration, security, reporting, forecasting
• Experience integrating Salesforce with ERP, TMS, APIs and other enterprise systems
• Experience with UAT, deployment, training, and user adoption
• Experience managing implementation partners/vendors
• Salesforce architecture certifications preferred

Responsibilities

• Assess the current Salesforce environment and identify gaps, opportunities, and technical improvements.
• Define the future-state Salesforce architecture and implementation roadmap.
• Lead end-to-end Salesforce implementations from requirements and solution design through UAT, deployment, go-live, and adoption.
• Provide hands-on expertise across Sales Cloud, Service Cloud, Flow/automation, security, reporting, and forecasting.
• Lead API, ERP/TMS integrations, data migration, data quality, and governance.
• Evaluate and implement relevant Agentforce and Data 360 capabilities.
• Work closely with business stakeholders, internal IT/TMS teams, developers, and Salesforce partners.
• Lead UAT, training, change management, and user adoption activities.
• Manage and provide technical direction to Salesforce vendors, consultants, and specialists.
• Establish scalable Salesforce architecture, governance, and best practices.

Skills

Salesforce expertise

Sales Cloud

Service Cloud

Flow/automation

Integrations

Data migration

Security

Forecasting

Vendor management

Solution architecture

Education

Salesforce certifications (architecture-related)

Tools

ERP integrations

TMS integrations

APIs

Job description

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for a Senior Salesforce CRM Implementation Lead / Solution Architect to assess and transform our existing Salesforce environment and lead future-state CRM initiatives. This is a hands-on architecture and implementation leadership role. The ideal candidate can independently assess our existing CRM, recommend the future-state solution, build the roadmap, and lead the organization through implementation while working closely with our IT/TMS and business teams. The reporting location for this role is Brampton, ON.

Responsibilities

• Assess the current Salesforce environment and identify gaps, opportunities, and technical improvements.
• Define the future-state Salesforce architecture and implementation roadmap.
• Lead end-to-end Salesforce implementations from requirements and solution design through UAT, deployment, go-live, and adoption.
• Provide hands‑on expertise across Sales Cloud, Service Cloud, Salesforce Flow/automation, security, reporting, and forecasting.
• Lead API, ERP/TMS integrations, data migration, data quality, and governance.
• Evaluate and implement relevant Agentforce and Data 360 capabilities.
• Work closely with business stakeholders, internal IT/TMS teams, developers, and Salesforce partners.
• Lead UAT, training, change management, and user adoption activities.
• Manage and provide technical direction to Salesforce vendors, consultants, and specialists.
• Establish scalable Salesforce architecture, governance, and best practices.

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for a Senior Salesforce CRM Implementation Lead / Solution Architect to assess and transform our existing Salesforce environment and lead future-state CRM initiatives. This is a hands‑on architecture and implementation leadership role. The ideal candidate can independently assess our existing CRM, recommend the future‑state solution, build the roadmap, and lead the organization through implementation while working closely with our IT/TMS and business teams. The reporting location for this role is Brampton, ON.

Responsibilities

• Assess the current Salesforce environment and identify gaps, opportunities, and technical improvements.
• Define the future-state Salesforce architecture and implementation roadmap.
• Lead end‑to‑end Salesforce implementations from requirements and solution design through UAT, deployment, go‑live, and adoption.
• Provide hands‑on expertise across Sales Cloud, Service Cloud, Salesforce Flow/automation, security, reporting, and forecasting.
• Lead API, ERP/TMS integrations, data migration, data quality, and governance.
• Evaluate and implement relevant Agentforce and Data 360 capabilities.
• Work closely with business stakeholders, internal IT/TMS teams, developers, and Salesforce partners.
• Lead UAT, training, change management, and user adoption activities.
• Manage and provide technical direction to Salesforce vendors, consultants, and specialists.
• Establish scalable Salesforce architecture, governance, and best practices.

Requirements

• 8+ years of Salesforce experience, with at least 5+ years in Salesforce architecture and/or enterprise implementation leadership.
• Proven track record leading multiple end‑to‑end enterprise Salesforce implementations.
• Strong hands‑on experience with Sales Cloud, Service Cloud, Flow/automation, integrations, data migration, security, reporting, and forecasting.
• Experience integrating Salesforce with ERP, TMS, APIs, and other enterprise systems.
• Experience with UAT, deployment, training, and user adoption.
• Experience working with and managing Salesforce implementation partners/vendors.
• Strong ability to translate business requirements into scalable Salesforce solutions and architecture.
• Salesforce certifications are preferred, particularly architecture‑related certifications.

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth