Senior Sales Ops Lead: Forecast & Pipeline Growth

Kinaxis

Quebec

Hybrid

CAD 90,000 - 130,000

Full time

47 hours ago

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Benefits offered by this job

Flexible vacation

Flexible work options

Well-being programs

Virtual fitness classes

Mentorship & training

Recognition programs

Hackathons

Job summary

Kinaxis is seeking a Regional Sales Operations Manager to partner with sales leadership, drive pipeline execution, forecast discipline, and operational excellence across North America. You will deliver business insights, support sales execution, and optimize pipeline performance to drive predictable revenue growth.

This role reports to the Director of Global Sales Operations and collaborates with Sales, Marketing, Analytics, and Operations teams.

Qualifications

Bachelor's degree in Business, Marketing, Finance, Economics, or a related field.
3–5+ years in Sales Operations, Revenue Operations, Business Operations, Marketing Operations, Analytics, or related role.
Experience supporting forecasting, pipeline management, business reviews, and performance reporting.
Strong analytical and problem-solving skills.
Experience with Salesforce or similar CRM platforms.
Advanced Excel skills and experience analyzing business data.
Strong communication and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Serve as the primary Sales Operations partner for assigned sales teams.
Support forecast reviews, pipeline inspections, and business planning activities.
Monitor pipeline health, opportunity progression, coverage, and forecast performance.
Identify risks, gaps, and opportunities and provide recommendations to sales leadership.
Support deal inspection and qualification review processes.
Develop reporting and analysis to support pipeline reviews, forecast discussions, and performance management.
Provide insights into territory performance, productivity metrics, and pipeline trends.
Translate data into actionable recommendations to improve sales results.
Partner with Marketing, Business Development, and Sales teams to support pipeline generation initiatives.
Monitor campaign follow-up, lead conversion, and opportunity creation.
Analyze funnel performance from MQL through opportunity creation and progression.
Provide feedback on lead quality, targeting effectiveness, and conversion challenges.
Promote adoption of sales processes, methodologies, and best practices.
Support compliance with forecasting standards, opportunity management requirements, and stage exit criteria.
Monitor CRM data quality and opportunity hygiene to ensure reliable reporting.
Support territory planning, account alignment, and operational improvement initiatives.
Partner closely with Sales, Marketing, Sales Analytics, and Sales Operations teams.
Support process improvement initiatives, system enhancements, and productivity programs.
Contribute to successful execution of operational priorities across the region.