Remote Sales Ops Lead — Forecasting & Pipeline

Kinaxis; Ottawa; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible vacation

Flexible work options

Well-being programs

Mentorship programs

Recognition programs

Hackathons

Job summary

Kinaxis is seeking a Regional Sales Operations Manager in Canada to partner with sales leadership and drive pipeline execution, forecast discipline, and operational excellence across North America territories. The role supports data-driven decision-making and cross-functional collaboration with Sales, Marketing, Analytics, and Operations teams.

This remote/hybrid position offers the flexibility to work from home or from our Canadian offices, with Ottawa being a hybrid hub.

Qualifications

• Bachelor's degree required.
• 3-5+ years of experience in Sales Operations, Revenue Operations, Business Operations, Marketing Operations, Analytics, or related role.
• Experience supporting forecasting, pipeline management, business reviews, and performance reporting.
• Strong analytical and problem-solving skills.
• Experience working with Salesforce or similar CRM platforms.
• Advanced Excel skills and experience analyzing business data.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the primary Sales Operations partner for assigned sales teams.
• Support forecast reviews, pipeline inspections, and business planning activities.
• Monitor pipeline health, opportunity progression, coverage, and forecast performance.
• Identify risks, gaps, and opportunities and provide recommendations to sales leadership.
• Support deal inspection and qualification review processes.
• Develop reporting and analysis to support pipeline reviews, forecast discussions, QBRs, and performance management.
• Provide insights into territory performance, productivity metrics, conversion rates, and pipeline trends.
• Translate data into actionable recommendations that help improve sales results.
• Partner with Marketing, Business Development, and Sales teams to support pipeline generation initiatives.
• Monitor campaign follow-up, lead conversion, and opportunity creation.
• Analyze funnel performance from MQL through opportunity creation and progression.
• Provide feedback on lead quality, targeting effectiveness, and conversion challenges.
• Promote adoption of sales processes, methodologies, and best practices.
• Support compliance with forecasting standards, opportunity management requirements, and stage exit criteria.
• Monitor CRM data quality and opportunity hygiene to ensure reliable reporting and decision-making.
• Support territory planning, account alignment, and operational improvement initiatives.
• Partner closely with Sales, Marketing, Sales Analytics, and Sales Operations teams.
• Support process improvement initiatives, system enhancements, and productivity programs.
• Contribute to the successful execution of operational priorities across the region.

Education

Bachelor's degree in Business, Marketing, Finance, Economics, or a related field

Tools

Salesforce

Job description

Kinaxis is seeking a Regional Sales Operations Manager in Canada to partner with sales leadership and drive pipeline execution, forecast discipline, and operational excellence across North America territories. The role supports data-driven decision-making and cross-functional collaboration with Sales, Marketing, Analytics, and Operations teams.

This remote/hybrid position offers the flexibility to work from home or from our Canadian offices, with Ottawa being a hybrid hub.