Senior Sales Manager

Coast Hotels; Calgary; On-site; CAD 70,000 - 83,000; Full time

Job summary

Coast Hotels is seeking a dynamic Senior Sales Manager for its Calgary location to enhance sales efforts and provide exceptional service. The role involves liaising with clients, executing sales campaigns, and contributing to revenue growth. With a focus on professional development, Coast Hotels offers a vibrant work environment supported by a culture of accountability and growth.

Benefits

Competitive wages & benefits

Employee discounts

Training & development

Career advancement opportunities

Qualifications

• 3-5 years of related Sales experience, with 1 year hotel sales being an asset.
• Demonstrates a superior customer service attitude.
• Experience in fast-paced customer service-oriented environments.

Responsibilities

• Acts as a key point of contact with clients and promotes Coast's products.
• Processes quotes, contracts, and client correspondence accurately.
• Participates in industry events and maintains professional knowledge.

Skills

Interpersonal skills

Communication skills

Attention to detail

Ability to multitask

Education

Secondary school diploma

Tools

MS Office Suite

Infor HMS

SCS

Job description

Join to apply for the Senior Sales Manager role at Coast Hotels

1 day ago Be among the first 25 applicants

Join to apply for the Senior Sales Manager role at Coast Hotels

Your company, your values, your career!

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

Your company, your values, your career!

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

Reporting to the General Manager of the hotel, the Senior Sales Manager will contribute to the overall success of the company by providing superior customer service and selling products and/or services that maximize revenues as identified in Coast Hotels Strategic Plan. This role provides the successful candidate an opportunity to make an impact at one of the newest properties in the Coast Hotels portfolio.

Responsibilities

• Performs specialized duties in relation to Sales, such as: acting as a key point of contact with the client; qualifying the business and liaising with the external customer and internal contact to deliver the service; promoting Coasts products and services; assisting with the organization and execution of sales campaigns and participating in trade-shows or other promotions related to Sales; identifying opportunities for increasing revenues and market share for the assigned markets; developing and initiating cross property sales opportunities for other Coast Hotels locations
• Achieves timely and accurate processing of professional quote presentations, contracts, reports and client correspondence by proficiency in administrative duties, including keeping detailed and updated client records
• Attends industry and/or professional events or conferences to maintain industry/professional knowledge and network with industry peers
• Participates in site inspections, client appointments, client events as needed to broaden market share
• Understands what is going on in the operation, forecasts and proactively addresses needs and situations, i.e. implementing sales processes, policies, systems and practices that contribute to effective procedures Focuses on short-and long-term priorities, maintaining a big picture perspective
• Adheres to departmental budgets and prioritizes resource allocations appropriately
• Communicates and monitors company policies and practices and how they relate to Sales; establishes and communicates clear objectives, targets, and operational standards.
• Follows up on internal/external inquiries related to the sales function within the functional area
• Demonstrates a superior customer service attitude with internal/external contacts, which includes listening to and understanding the needs of guests; anticipating and addressing concerns and requirements; looking for opportunities to exceed expectations; and escalating issues as necessary
• Delivers excellent service aligned with company policies and brand promises; removes barriers to delivering exceptional guest experiences
• Resolves issues and identifies when to escalate them
• Liaising with other departments as required
• Other duties as required
  
  

Skills/Knowledge/Experience

• Secondary school diploma
• 3-5 years of related Sales experience with 1 year in a hotel sales role an asset
• Advanced interpersonal and communications skills
• Excellent attention to detail
• Excellent phone manner/etiquette and communications skills with emphasis on demonstrated ability to sell the hotel services
• Intermediate level in use of MS Office Suite
• Professional appearance and attitude
• Ability to multi task and meet multiple deadlines
• Advanced communication and interpersonal skills
• Some experience with conflict resolution an asset
• Understand and speak second language is an asset
• Experience dealing with fast-paced customer service-oriented environments
• Exemplifies the Coast Core Values and enjoys working in a culture of accountability
• Knowledge of Infor HMS and SCS an asset
  
  

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is an Equal Opportunity Employer

Coast Hotels would like to thank all interested applicants

Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

Apply Now

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

Referrals increase your chances of interviewing at Coast Hotels by 2x

Get notified about new Senior Sales Manager jobs in Calgary, Alberta, Canada.

WEG Marathon - Territory Account Manager Alberta

Outside Sales Account Manager - Industrial Hydraulics / Fluid Power

Rocky View County, Alberta, Canada 5 months ago

Rocky View County, Alberta, Canada 2 weeks ago

Territory Sales Manager - Southern Alberta - Truck TireJob ID: REF79704X

Rocky View County, Alberta, Canada 4 months ago

Account Manager Strategic and Key Accounts

Calgary, Alberta, Canada CA$70,000.00-CA$83,000.00 4 days ago

Territory Sales Manager - Southern Alberta - Truck Tire

Director of Sales - Geopositioning – West

Rocky View County, Alberta, Canada 5 months ago

Account Manager (I - III) - Landmark Software & Services

Rocky View County, Alberta, Canada 13 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.