Senior Sales Engineer

Authentic8, Inc.; Toronto; On-site; CAD 115,000 - 135,000; Full time

Job summary

A leading company in cybersecurity solutions is seeking a Senior Sales Engineer in Toronto. This role involves technical account management, interacting with customers, and presenting solution-driven demonstrations. The ideal candidate brings expertise in sales support and investigation methodologies, making them key to enhancing customer engagement and satisfaction.

Benefits

Flexible time off

Competitive benefits

Bonus

Qualifications

• 4+ years enterprise pre-sales or post-sales experience, ideally with a cybersecurity vendor.
• Experience with investigation, intelligence collection, OSINT, or threat hunting.
• Strong written communication skills covering both technical and business topics.

Responsibilities

• Lead full sales cycle for technical account management including uncovering technical needs and managing software pilot milestones.
• Drive technical discussions and product presentations with prospects and customers.
• Respond to customer procurement RFIs and security questionnaires.

Skills

Technical Account Management

Customer Communication

Investigation Tradecraft

Job description

At Authentic8, we empower organizations to redefine how digital investigations are conducted in an increasingly complex online world. With Silo for Research, our industry-leading solution, we enable secure and anonymous investigations across the surface, deep, and dark web—helping national security, defense, law enforcement, and enterprises uncover critical insights while staying protected.

Designed from the ground up with zero-trust principles and built on globally scaled infrastructure, Silo for Research addresses today's toughest cybersecurity challenges, allowing investigators to work smarter, faster, and safer. Trusted by more than 700 customers worldwide, our platform transforms how intelligence work is done.

Join us, and be part of a mission to protect and empower those who safeguard our world. From our collaborative teams to our cutting-edge technology, we’re not just building solutions—we’re shaping the future of digital investigations.

We have an immediate opening for a Senior Sales Engineer, to support our Sales team. The ideal candidate has a mix of pre-sales support or SaaS implementation success and investigation tradecraft or cyber defense experience. Prior understanding of workflows related to cyber threat analysis, incident response, or financial investigations are a plus. A Sales Engineer will balance technical, business, and interpersonal skills for direct engagement with customers in pre- and post-sales engagements. This position will discover and evaluate technical requirements of new sales opportunities and present technical solutions to meet the needs of prospective and existing customers. Partnering with Inside Sales and Account Executives, the Sales Engineer drives solution alignment with customer challenges and achieves the technical win against requirements.

Requirements :

• Balance of experience with pre / post-sales / technical support and real-world practitioner of analyst / investigation tradecraft
• Excellent communication skills (written and spoken) and presentation skills, both customer-facing and internal
• Personality excited by solving customer problems and relating prior experience through anecdotes
• Limited software development or related technical integration skills

Responsibilities :

• Lead / support full sales cycle for technical account management including : uncovering technical needs, deploying product, managing software pilot milestones and issues, answering security and implementation questions
• Drive technical discussions and product presentations with prospects and customers, with ability to effectively interact with both buying executives and mid-level IT deployment / support specialists
• Perform in-depth product demos encompassing the more technical aspects of our SaaS products with anecdotes and investigation tradecraft points
• Respond to customer procurement RFIs and due diligence / security questionnaires

Qualifications :

• 4+ years enterprise pre-sales / post-sales / technical support experience, ideally with a cybersecurity vendor
• Experience with investigation, intelligence collection, OSINT or threat hunting
• Strong written communications skill covering both technical and business-related topics
• Comfortable presenting individually or to groups

Salary :

• C$115,000 - C$135,000 plus Commission and Equity.

Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training.

Authentic8 Core Values & Principles :

Integrity : We apply our best efforts. We are honest with and accountable to others.

Mission-Focused : We clearly define and communicate our goals and do not stray in the pursuit of our objective.

Respect : We value and respect the ideas and experience our diverse backgrounds bring us. Positive consideration of differing viewpoints makes us stronger.

We are collaborative : We recognize the best work is the product of teams. We must each be reliable and expect to rely on others.

We are transparent : By operating with common information and understanding we ensure that we are aligned.

We find innovative solutions : We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality.

We take ownership : We are responsible for our actions, our reputation and our business.

Authentic8 offers flexible time off, competitive benefits, and bonus.

It is the policy of Authentic8 to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law.